Clerk Outpt | Rio Rancho, NM

Detailed Information

  • Location: Algodones, NM

  • Company: University Of New Mexico

assigned ambulatory setting; ascertain customer's needs and direct appropriately.

Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Detailed responsibilities: ADMISSION/DISCHARGE - Assist patients and families with all aspects of the admission and discharge process; communicate and assist in resolving problems CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction DATA ENTRY - Enter various data into computer; verify data, make

corrections and ensure accuracy REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments REGISTRAT/DISCHARGE - Verify insurance eligibility and restrictions to include referrals, prior authorization and financial backssment as required; may process patient discharge to include obtaining referrals, scheduling tests and other related activities TELEPHONE - Answer and direct phone calls as requested; take and relay messages ASSISTANCE - May assist other departments/clinics as requested Qualifications Education: Essential: High School or GED Equivalent Experience: Essential:1 year directly related

experience Nonessential: Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Medical office and/or clerical experience Credentials: Essential: Not Applicable/Not Required Physical Conditions: Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working conditions: Essential: Minor Hazard - physical risks, dirt, dust, fumes, noise Department: Patient Registration

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