Shs-Administrative Asst / Nbu | Lansing, MI

Administrative/Clerical jobs encompass a range of office and administrative support duties. These roles are crucial for ensuring the smooth operation of businesses and organizations. They typically involve tasks such as data entry, file management, answering phones, scheduling appointments, and supporting other staff. Characteristics of these jobs include attention to detail, strong organizational skills, proficiency in office software, and excellent communication abilities. While they vary by industry, administrative/clerical positions form the backbone of efficient office environments, enabling other professionals to focus on their specific roles.

Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.

Administrative/Clerical jobs encompass a range of office and administrative support duties. These roles are crucial for ensuring the smooth operation of businesses and organizations. They typically involve tasks such as data entry, file management, answering phones, scheduling appointments, and supporting other staff. Characteristics of these jobs include attention to detail, strong organizational skills, proficiency in office software, and excellent communication abilities. While they vary by industry, administrative/clerical positions form the backbone of efficient office environments, enabling other professionals to focus on their specific roles.

on off shift hours. Serves as a resource to insure continuity of care 24 hours a day, 7 days a week. Facilitates Patient Throughput and Staffing. Essential Duties: This job description is intended to cover the minimum essential duties assigned on a regular basis.

Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. In collaboration with Department Managers, Directors, Staffing Office and Patient Placement, supervises the work of charge nurses, and ADM's to ensure that departments are properly staffed. Monitors Patient Throughput by rounding on the nursing units, ED, PACU, Cath Lab and

any other areas of concerns. Facilitate removing barriers. Ensures an adequate level of patient care by making periodic rounds, investigating and resolving complaints.

Represents Hospital Administration and interprets hospital policies and procedures to caregivers, patients, and visitors, investigates and resolves complaints from caregivers, patients, patients' families, and physicians. Assists during emergencies by: Serves as Incident Commander until an administrator arrives, disseminates available resources for direct patient care, obtains emergency supplies as necessary, works with Patient Placement to place patients, communicates appropriate information with caregivers, visitors and

patients. Reviews irregular incidents and ensures that patients are properly cared for, physicians notified, and corrective action taken when necessary.

Makes recommendations regarding nursing services policies and procedures via participation in Supervisors staff meetings. Maintains professional standards in in-services, committees, etc. Responsible for such personnel activities as documenting employee performance, evaluating behavior inconsistent with Hospital values, policies and procedures, and reporting to appropriate manager. Acts as a resource person to nursing caregivers to facilitate problem-solving related to nursing care and interpersonal relationships.

Responsible for ensuring quality care with effective use of resources, evaluating cost-effectiveness of delivery systems and justifying staffing patterns. Serves as a role model for consistent demonstration of Sparrow Health System's Customer Service Behavioural Standards for Performance, by respecting the Privacy and Confidentiality of those we serve. Demonstrates knowledge and respects patient, service provider, and organizational confidentiality and HIPAA Security procedures and protocols as defined under the HIPAA Privacy and Security Procedures. Follows established HIPPA privacy procedures when using/or disclosing protected health information.

Maintains and protects patient rights under HIPAA Privacy Standards. Maintains knowledge of current trends in nursing. Keeps senior leadership informed of unusual situations. Performs additional duties as assigned Job Requirements General Requirements State of Michigan license to practice as an RN At least 8 hours of continuing education per year preferred Work Experience Five years minimum nursing experience Managerial experience preferred Education BSN from an accredited institution Specialized Knowledge and Skills Strong interpersonal relationship skills Sound judgment Ability to respond and function in all types of situations Analytical ability, problem solving techniques Supervisory ability to oversee all nursing activities on all shifts Ability to prioritize Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

Knowledge of Hospital policies and procedures preferred Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family Registered Nurses/Nursing Leadership Requirements: Shift Variable Degree Type / Education Level Bachelor's Status Part-time Benefit Eligible Facility Sparrow Hospital Experience Level 4-9 Years