HYBRID Clinical Administrative Coordinator | Kansas, MO

Detailed Information

  • Location: Kansas City, MO

  • Company: The Judge Group

Support market in providing administrative support using telephone to locate members and understand discharge date to plan for provider visit, post admission. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

backsses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service;

responds to requests for service and assistance; meets commitments. Focuses on solving conflict; maintains confidentiality; listens to others; keeps emotions under control and overcomes resistance when necessary; remains open to new ideas.

Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events. Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications & Requirements: High school diploma or equivalent required.

BA preferred. Experience as a Medical Assistant, Certified Nursing Assistant, shop Tech, or other clinical or administrative role in a health care setting, preferred but not required. Experience with escalated customer service issue resolution. Critical thinking skills and flexibility are required for success in role Knowledge of MS Office products; typing speed of 40+ WPM preferred and proficiency in Excel is required for this role. Audrey Sorber -Healthcare Recruiter -xyz X@ - Contact: This job and many more are available through The Judge Group. Find us on the web at

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