Location: Ann Arbor, MI
Company: University Of Michigan
and largest History departments in the world. We are a diverse intellectual community dedicated to excellence through research and teaching; learn more about the department at http: //www. lsa. umich. edu/history/. We seek a team member who: Embraces the mission and vision of LSA and the department of History and the principles of integrity & trust, accountability & sound judgment, collaboration & innovation and positive & engaged community.
Has an innovative and flexible approach to work. Enjoys working with quickly evolving projects and is comfortable taking action in a growing and changing workplace. Has a high level of initiative, discretion, accountability and sound judgment regarding
sensitive and confidential matters. The Student Services Assistant provides support to the History undergraduate program, the Science, Technology, and Society (STS), and Medieval and Early Modern Studies (MEMS) programs.
The Student Services Assistant will handle sensitive and confidential information which necessitates discretion, sound judgment, and strict confidentiality in all aspects of work. The individual in this role must be able to work independently in a rapidly changing environment while effectively addressing and managing significant competing priorities and duties. This position reports to the Student Services Manager and works closely with the Directors of STS, MEMS, and
the Director of Undergraduate Studies (DUS). Mission Statement The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Responsibilities Curriculum and Instructional Support (30%) Order teaching evaluations for all History classes; collect evaluation data at the end of each term, archive on shared drive, and notify senior leadership; perform ad hoc requests for evaluation data. Manage large course copying requests for faculty.
Field grade inquiries from students and assist both students and faculty with the process of changing incomplete grades to letter grades. Primary contact to the Office of the Registrar for classroom scheduling requests, including for midterm and final exam scheduling. Collect instructor syllabi each term and upload them to the LSA syllabus archive. Attend monthly meetings for all LSA curriculum/student services staff (LUGS). Process overrides for all undergraduate courses. Coordinate 5-8 class field trips per academic year and process 7-10 honorarium requests (number per semester varies).
Undergraduate Program Support (30%) The student services assistant is responsible for the following: Communication Add newly declared student email addresses to Mailchimp and MCommunity email group. Send biweekly newsletter and other targeted email messages to declared majors and minors (via Mailchimp and the shared department advising mailbox). Design and maintain undergraduate handouts. Work closely with the DUS/ADUS/Outreach team to develop resources that promote the study of history and provide valuable information to students studying/thinking about studying history. Manage content of undergraduate web pages.
Facilitate communication with students, faculty, and staff about undergraduate awards. Receive nominations and applications, collate materials and work closely with the Undergraduate committee in the selection and notification of award winners. Provide monthly balance reports to ADUS and DUS. Correspond with History Undergraduate donors about students who have been provided financial support. UG Program Leadership Support Administrative member of the undergraduate committee. Prepare documents (applications, award nominations, etc. ) for committee review, attend and take notes at all UC meetings, type and disperse meeting minutes after each meeting, and communicate action items with other staff as needed.
Provide high level support to the department's DUS. Work closely with the DUS to provide excellent experiences for our undergraduate students. Assist DUS with additional meetings, prepare memos to send out under DUS signature, additional misc. tasks throughout the year. Advising Respond to and/or triage all messages to the departments advising email inbox. Triage walk-in advising concerns, answer advising questions, provide referrals to other programs or units on campus when applicable.
Provide information about the major and program to prospective first-year Michigan students and meet with them in-person when they visit campus. Hold 4-6 hours of weekly, in-person advising appointment slots during the academic year and spring/summer for undergraduate advising. Process major/minor declarations weekly. Create advising calendar each semester with input from faculty advisors and DUS. Events Primary responsibility for planning and executing the department's participation in LSAs annual Major/Minor Expo (occurs in March) including attending the event and discussing the departments program offerings with interested students.
With guidance from DUS and ADUS, develop and organize undergraduate career exploration events, course fairs, and events for community building such as study table opportunities. Assist with the planning and execution of the annual undergraduate graduation event, including compiling the list of students eligible to participate, choosing and assembling gifts for the graduates, designing and printing certificates, soliciting nominations for student speakers, and collecting photos and quotes from graduates to be displayed at the event.
Attend the event and participate in set up and clean up. Assist in planning the annual Welcome Back Picnic for majors. Support for STS/MES (20%) Work with program directors to set event calendar for the year Coordinate events Provide support for students in applying for certificates, enrolling in courses and completing progress reports. Manage STS and MEMS funding and fellowship applications from students. Maintain the MEMS and STS intranets, websites, and Google Drives. Departmental Administration Support (20%) Student Organizations Provide oversight for History Club by reserving space for their weekly meetings, assisting with swag orders, and by collaborating on department-hosted events with History Club involvement.
Provide support for the Michigan Journal of History relating to printing and shipping journals and web domain hosting. Customer Service Responsible for providing exceptional service to faculty, students, staff, parents, and other community members walking in, emailing, or calling the office during business hours. Responsible for responses to inquiries to the main departmental email inbox. DEI Responsible for taking an active part in developing the departments understanding of and programs related to diversity, equity, and inclusion including the departments increased effort to be a welcoming and accessible space for transfer students.
Other Events Department Support provide secondary event support for a variety of department events. Additional Information The salary range for this position is $37,600 to $47,000, please note a higher salary may be offered based on equity and the selected candidates experience. This position is currently hybrid with three days in person and the option to work from home two days per week. As one of the worlds great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about diversity, equity, and inclusion in LSA, please visit lsa. umich. edu/lsa/dei. To learn more about LSAs Mission, Vision and Values, please visit lsa. umich. edu/strategicvision. Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.
Background checksare performed in compliance with the Fair Credit Reporting Act. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ae5e7de-19b5-400a-b36c-225bdbc887cf
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