Clinic Services Specialist, OR Scheduler and Prior Authorization | Iowa, IA

Detailed Information

  • Location: Iowa City, IA

cases into ASC, the Main OR, and Children's. This individual uses independent judgement in determining how to assist patient requests outside of the scope of scheduling. Upholds the departments best practices, quality, and professionalism standards and policies.

Schedule patient appointments for multiple outpatient clinics. Utilize Epic Systems to pre-register and schedule patients. Serve as liaison between Physicians, Clinic and Nursing personnel for scheduling of surgical procedures. Schedule cases in the Ambulatory Surgical Center, Main OR and Children's Hospital. Adjust and reschedule appointments due to OR closures and patient requests. Communicate upcoming changes to OR assignments.

Work with other OR schedulers and staff and communicate patient needs and responsibilities necessary prior to surgical procedures. Operate directly with OR Administration on all changes and notify departments of any changes of cancellations.

Provide support as backup for other OR schedulers where needed. Work in conjunction with providers to find additional time outside of allocated OR rooms to facilitate surgical procedures for patients in need. Fill OR time that is allocated to Departments and offer consultation on alternative dates or times to accommodate patients and staff. Coordinate with centralized OR schedulers in Ambulatory Surgical Center, Main OR and Children's OR as

necessary. Presents as direct contact for emergent cases in need of the OR's and is responsible for contacting the OR Charge Desk in the Main OR, ASC, and SFCH OR to ensure cases are scheduled in accordance with UIHC OR policies for emergent add-on cases.

Provide education and guidance to incoming providers and staff to onboard and understand the OR scheduling process. Coordinate with prior authorization staff to ensure surgical procedures are approved. Inform and discuss with providers and nursing staff all insurance issues associated with patients and procedures while maintaining the OR schedule. Meet with patients in clinic that have insurance questions and collect ABN's.

Inform patients of insurance denials and other options available. Obtain Prior authorization for minor room clinic procedures. Back up for Bariatrics prior authorization. Maintain a excel spread sheet for high-risk denials. Distribute patient's payments for cosmetic procedures. Percent of Time: 100%Schedule: Monday-Friday: 08:00 a. m. -05:00 p. m. Location: UIHC Main campus Pay Grade: 3A Pay Structure ABenefit Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.

For more information on benefits please visit: UIHC Benefits REQUIRED QUALIFICATIONS: A bachelor's degree or an equivalent combination of education and experience. Excellent written and verbal communication skills. Strong organizational skills. Proficiency in technology such as Microsoft Office, Electronic Health Records, Outlook, and other clinic software. Demonstrated knowledge of effective strategies for working with diverse faculty, staff, and students. Previous work with insurance prior authorizations, denials and CPT codes.

HIGHLY DESIRABLE QUALIFICATIONS:1-year of experience working in a healthcare administrative environment. Experience with medical terminology. Familiar with EPIC Scheduling. DESIRABLE QUALIFICATION: Previous experience with customer service and managing customer complaints. Previous supervisory experience. Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a " Relevant File" to the submission: Resume Cover Letter Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Applications will be accepted until 11:59 PM on 01/03/2024. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 references will be requested at a later step in the recruitment process. This position is not eligible for University sponsorship for employment authorization. For additional questions, please contact Julie Portz at 319-356-xyz X or onal Information Classification Title: Clinic Services Specialist Appointment Type: Professional and Scientific Schedule: Full-time Work Modality Options: On Campus Compensation Pay Level: 3A Contact Information Organization: Healthcare Contact Name: Julie Portz Contact Email: University of Iowa is an equal opportunity/affirmative action employer.

All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, interaction, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.

S. veteran, service in the U. S. military, interactionual orientation, gender identity, or associational preferences.

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