Location: Ann Arbor, MI
Company: University Of Michigan
you will provide critical support for areas of recruitment, admissions, office management, and events for the Recruitment and Admissions Team. You will have the opportunity to work directly with our diverse student, faculty, and staff populations. Who We Are The School of Information (UMSI), a progressive, interdisciplinary professional school offering five academic programs, has an exciting opportunity for an Admissions and Administrative Coordinator.
Our mission is to create and share knowledge so that people will use information - with technology - to build a better world. For more details about the School of Information and our programs, please see our website. Why Work at Michigan?
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future.
Benefits include: Generous time off A retirement plan that provides two-for-one matching contributions with immediate vesting Many choices for comprehensive health insurance Life insurance Long-term disability coverage Flexible spending accounts for healthcare and dependent care expenses Responsibilities Admissions Communicate with diverse populations of applicants via email, phone, and walk-in inquiries regarding UMSI programs and application processes; Support application
processing, holistic applicant review and communication throughout the application cycle with UMSI applicants; Create and expand current admissions processes; including tracking data and creating reports.
Office Management Train and supervise temporary staff in supporting phone and walk-in customer service for OASA broadly; Focus on customer service improvement and increasing efficiencies in front office operations. Recruitment and Event Support Create communication plans and targeted outreach for diverse applicant populations; Be a lead representative for coordinating logistics of on-campus recruitment and yield events; Present at virtual and in-person information sessions and events for UMSI programs.
Service, Learning & Professional Development Support the mission of the school and the priorities of the Dean; Serve on school, university or professional organization committees/boards; Invest in individual commitments to support diversity, equity and inclusion; Participate in many professional development activities, including maintaining any required professional certification or licensure. Required Qualifications Bachelor's degree or an equivalent combination of education, certification, and experience 2 years experience in a role that involves ensuring confidentiality, organizational skills, prioritizing tasks, troubleshooting, and successfully achieving results Experience with web-based systems, databases, and basic spreadsheets Proven experience with providing excellent customer service Experience working on a team Proofreading skills Work Locations May require travel to multiple locations on and off campus.
Our office resides in the Collegian Building at 333 Maynard. This role can be hybrid but does require on-site work due to the leadership and collaboration needed. Flexible work agreements are reviewed annually and are subject to change dependent upon the business needs of the school and/or university requirements.
Remote work agreements are reviewed annually and are subject to change depending upon our needs. Additional Information This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, FERPA, and FISMA.
This position is responsible for protecting data and information from unauthorized release or from loss, alteration, or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files and release of data internally or externally to the University of Michigan. NOTE: Visa sponsorship is not available for this position. Background Screening The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checksare performed in compliance with the Fair Credit Reporting Act.
Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process maybegin as early as the eighth day after posting. Thisopening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9ae3e489-9ffb-41e9-88ea-c11e523815ba
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
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Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.
Administrative and clerical jobs encompass a range of office-based roles that are essential for the smooth functioning of organizations. These positions often involve tasks such as data entry, managing correspondence, scheduling appointments, and maintaining records. Key features of administrative/clerical jobs include strong organizational skills, attention to detail, and proficiency in office software. Employees in this field are typically great communicators and are able to multitask effectively in a fast-paced environment. Though duties can be diverse, they all contribute to the administrative support structure of a business.
