Customer Service Assistant | Paterson, NJ

Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.

Located throughout the New Jersey Counties of Passaic, Morris and Susinteraction, we provide professionally based social services, including Behavioral Health Programs, Veterans Services, Children's Programs, Senior and Aging Services and much more. Reception / Operation Support Staff Hours: 28 Hours per week (Monday 8:30am - 1:00pm, Tuesday 8:30am - 3:30pm, Wednesday 8:30am - 3:30pm, Thursday 8:30am - 3:30pm and Friday 8:30am - 12:30pm) Location: Dover, NJ Salary: $14.13 Per Hour GENERAL SUMMARY: Individual assists with operations and administrative functions necessary for the delivery of Hope House Community Support services.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Greet clients, provide

exemplary customer services Assist clients with screening, information, registration, admission to service and billing information. Update and maintain Hope House client data base and appointment calendar, schedule work orders.

Answer all incoming phone calls and perform telephone triage. Assists in administrative needs throughout organization as needed. Participate in staff meetings and trainings. Assist with departmental needs for client service delivery including, securing and filing client records, CHAMPS and SAMS data collection for quality monitoring activities. Identify opportunities to improve operations, service delivery and stakeholder satisfaction. Participate in meetings and

training, work collaboratively with staff throughout the organization.

Basic computer skills including accuracy of spelling and computer data entry. Excellent interpersonal and communication skills (verbal/written) in English, strong organizational abilities, and a high degree of professionalism. Experience or willingness to build community partnerships and the ability to communicate/connect with a diverse population. Provide a high level of customer service Good telephone communication skills Ability to utilize necessary technologies to provide and document services virtually. Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff Responsible for other duties that may be assigned from time to time to support the effective and efficient operation of Catholic Charities QUALIFICATIONS: High School diploma or equivalent, work or life experience in human services preferred.

Computer and word processing skills. Excellent customer service skills. Must be Bilingual English and Spanish

competitive salary along with exceptional benefits. If you possess a strong sales background and an adventurous mindset, this role is perfect for you. Primary Responsibilities: - Build and maintain client relationships to understand their travel preferences and requirements.

- Recommend and market travel packages, accommodations, and experiences tailored to meet customer expectations. - Use product knowledge and industry insights to craft personalized itineraries for clients. - Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a seamless travel experience. - Stay updated on industry trends, emerging destinations, and travel products to present

customers with the latest options. - Collaborate with team members to exceed sales targets and achieve customer satisfaction goals. Key Requirements: - Demonstrated sales experience, preferably in the travel or hospitality industry.

- Strong communication and interpersonal skills. - Customer service-oriented mindset. - Proficient in using sales and reservation software. - Genuine passion for travel and a comprehensive understanding of diverse destinations. - Willingness to travel, explore new places, and participate in industry events. Benefits: We believe in recognizing dedication and effort. Here are some of the benefits we offer: - Competitive Base Salary: Receive an attractive base

salary with opportunities for commissions, bonuses, and incentives. - Generous Commission Structure: Our commission system rewards high performers, providing more earnings as you excel.

- Travel Perks: Enjoy discounted or complimentary travel experiences to various destinations as part of your role. - Health and Wellness: Comprehensive health and wellness benefits for you and your family. - Training and Development: Ongoing training and professional development opportunities to enhance your sales skills and product knowledge. - Career Growth: Internal promotion opportunities for motivated individuals. - Flexible Schedule: Achieve work-life balance with flexible scheduling options.

- Fun and Supportive Environment: Join a team of like-minded individuals who share your passion for travel. If you're ready to embark on an exciting career and appreciate the rewards of a competitive salary, exceptional benefits, and a journey in the travel industry, submit your application today! We look forward to welcoming you on board. Powered by Jazz HR

with the fence installation process from fence planning, to the fence design, the fence construction and to the completion of the fence installation to a beautiful final result. A fence is as good as its installation, so we take very seriously each and every fence installation in NJ that we do, and we deliver professional fence installation in NJ to each and every client.

As a fully-licensed and insured fence company, we install various types of fence designs and fence styles for our customers. We have a variety of fence designs that can match many homes and landscapes. Challenger Fence is hiring an Administrative Coordinator for our Paterson, NJ location. This position will be responsible

for providing primary administrative and operational support to the owner and general manager. This position will work with other administrative staff, customers, shop personnel, and installers.

The role will support sales and installers at approximately 20 big box stores. Duties and Responsibilities Correspondence with box stores regarding sales and installation Responsible for maintaining labor and materials worksheet communication between vendors and company Scheduling estimates for sales personnel Maintain sales lead update sheets Contact customers and handle customer deposit and payments Enter all necessary information into Quick Books as need Education and Experience: High School

diploma is required. Associates Degree is preferred. A minimum 2 years experience in an administrative or coordinator role Experience working with construction company or sales personnel is a plus Bookkeeping experience is a plus Quickbooks experience is required MS Office experience is required Skills required: Excellent oral and written communication skills Strong organizational and time management skills Ability to manage multiple priorities Ability to interact with customers Ability to function independently as well as within a team We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.