Location: Rock Hill, SC
Company: West Marine
process change and remedial training. A Process Training Specialist is expected to have exceptional communication skills, a high level of EQ, ability to demonstrate subject matter expertise in defined operational and safety processes, act as an ambassador of West Marine culture and enable Crew Member success.
Responsibilities: Facilitate or participate in on-boarding and process training for all new hire Crew Members Collaborate with Op Ex Manager, Training Coordinator and Operational Leaders to provide cross-training, process change or remedial training as needed Collaborate with Leaders, Team Leads and Crew Members to identify learning gaps and provide feedback when process adherence
failures are identified Assist Training Coordinator with Training KPI Tracking and Reporting as well as Crew Member progress reporting to ensure expectations are being met Create, update, and test distribution center training materials (ex.
brochures, job aids, SOPs, etc. ) Collect, sort, and analyze data, including training feedback, KPI's, engagement measures and more to identify trends and best practices. Qualifications: High School Diploma or equivalent 2 years of previous experience as a trainer preferred. Comfortable speaking to a variety of audiences. Proficient in Microsoft Office Suite with a heavy focus on Excel and Power Point. Ability to multitask, prioritize, and manage time
efficiently. Excellent verbal and written communication skills - able to interact and communicate with Crew Members at all levels.
Knowledge of the business impact of all KPI's and Metrics. Understanding of the distribution center workflow. Willingness to become functionally trained in all Operational roles. Ability to analyze data to arrive at conclusions and create effective action plans. Strict adherence to company values, mission statement and business goals Consistent alignment with and knowledge of company cultural aspirations Available to work across 1st, 2nd and 3rd shift To review many of the benefits West Marine offers its Crew Members, please visit our benefits page at /westmarine.
costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture - ask our employees - they have agreed that we are a Top Workplace since 2013.
Check us out here: / /Overview/Working-at-Key-Benefit-Administrators-EI_IE692314.11,37. htm /company/key-benefit-administrato/indystar/ Day in the Life As an Operational Support Trainer, you will be responsible for the efficient functioning of Operational Training
processes and projects, as well as conducting Operational Training as needed. The main area of focus will be Claims training and related tasks. The Operational Support Trainer responsibilities include overseeing of trainees during the training process, evaluating and reporting their performance to management, and monitor and assist with questions and side-by-side coaching as the new hires move to their new roles.
Does this sound like you? Ability to take initiative, control processes, and work with Operational management in the creation of training materials. Creative, analytical, problem solving, and training skills with ability to communicate complex issues in a simple manner. Adaptable
to deadlines, while being flexible in expecting others to meet and conform to a timeframe.
Minimum of one-year experience in Operational work within healthcare required. Two or more years of experience in education and training preferred. Experience as an operational specialist, manager or project manager is a plus. Detailed knowledge of health benefits claims processing, excess loss, customer service, Key Family account servicing, fully insured and self-funding needed. Proficiency with Microsoft Office applications required. General knowledge of insurance needed. Strong technical knowledge required. Knowledge of other employees benefits besides medical and Qic Link system a plus.
Excellent written and verbal communication skills, especially in technical writing and group presentations. Proficient in working independently, with the ability to self-study and research, especially within time constraints, is a must. Must have strong customer service skills, teamwork, and the capability to work with many different personality styles in a positive manner. Demonstration of proven leadership abilities. If this sounds like you, please apply through Indeed or on our career page here: keybenefit. /internaljobs/ If you are unable to complete an application for the Operational Support Trainer position due to a disability, contact Human Resources by calling 800-560-xyz X to ask for an accommodation or an alternative application process.
All qualified applicants for the Operational Support Trainer position will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender. Job Posted by Applicant Pro
Interact with local law enforcement and emergency services. Manage and maintain security operations throughout Indiana region. Interact and communicate regularly with multiple clients to ensure client satisfaction. Requirements & Experience 5 years security management experience.
High school diploma or equivalent. Driving license. Computer proficiency with Microsoft products. Excellent communicator - oral and written. Active listener and attention to detail. Ability to work independently. This position would ideally suit former law enforcement or military persons.
a positive attitude and supporting the company CARE values. Responsibilities: Lead the training efforts for cultural and technical training in a manner that ensure our employees have the training that they need to perform the work that they do. This includes utilizing the approved curriculum, effective and knowledgeable subject matter experts conduct the training, and that it gets recorded in a timely manner.
Coordinate on-boarding and technical training for new employees both hourly and salaried to ensure that all employees are adequately trained and prepared to perform their jobs. This may include the direct supervision of new hourly employees during their introductory period. Proactively
work with operations leaders to anticipate training needs and to work to address needs in a timely manner. Conduct peer training certification classes to certify employees as peer trainers.
Serve as training liaison with corporate training and development, to ensure consistency company-wide and to participate on cross function teams as needed. This may include helping to aid with training needs at other locations as needed as well as assist with the on-boarding of new training specialists for the company. Ensure standardization in training processes, tools, and curriculums within plant and between like plants. Provide timely training reports as needed. Identifies unaddressed training
needs and raises issues accordingly so that they can be addressed.
Develop training materials in support of local and corporate training needs. Supports all areas of the operations including Production, Quality, and Materials areas in order to provide adequate training to introduce new product as well as processes. Maintains accurate and complete employee files concerning training & development profiles for salary and hourly employees. Manage the administration, documentation, and coordinates the process of hands-on training. This includes ensuring that Standard Work Instructions are documented and up to date for all jobs and operations. Develops and implements training and visual job aids as required.
Purchases, organizes, and maintains training and development resources and equipment for the plant. Ensures policies are followed and provides guidance. Effectively utilize all resources to maximum potential performance to achieve company goals. Provide a safe and productive work environment, including housekeeping. Participate in the identification and implementation of continuous improvement initiatives. Rodel model CARE and working in teams' principles. Perform other tasks as directed by manager. Qualifications: Understand, practice, and enforce safe work practices PPE, etc.
Knowledge of data related systems. Excellent interpersonal skills and team building experience. Exceptional attention to detail. Strong organizational skills. Understanding of Lean Tools, including Kaizen, 5S, Standard Work, PDCA/Problem Solving Process, and identifying Waste. Preferred Lean Certified/Six Sigma Green Belt from ASQ or equivalent. Self-motivated individual-desire to take the initiative. Must be able to maintain excellent attendance. Bachelors' degree with a concentration in Training & Development, Organizational Development or Human Resources Development preferred.
Minimum of 1-2 years' experience in production environment including demonstrated key competencies in training related examples or direct training-related experience in a manufacturing environment. Instructional experience preferred. Bilingual preferred. Equal Opportunity Employer We believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without the regard to race, color, religion, interaction, national origin, age, marital status, genetic information, disability, interactionual orientation, gender identity, veteran status or any other status protected by the law.
This includes but is not limited to understanding job processes, 6S, quality, safety, and efficiencies. This position is part of the Organizational Development Team within the Corporate Human Resources Department. The Training Coordinator is essential in helping create the culture and product production knowledge needed to ensure that the company delivers products that follow customers' specifications while reducing scrap, increasing quality, and minimizing accidents.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Evaluate employee performance and gauge where skills need improvement. Support creation of
training programs and prepare any learning materials needed. Follow proper training methodology to teach and engage employees. Conduct regular employee evaluations to backss production process knowledge, how programs are received, and if changes are needed.
Prepare onboarding training for new employees. Drive the Core culture of putting people first through training, development, caring for people, and guiding our new team members to embrace the Core Values and assimilate quickly to the new job. Work closely with managers/supervisors and HR to identify training needs and map out development plans for teams and individuals. Assist in coordinating 6S audits. Maintain employee skill matrix
as required by ISO 14001. Report weekly/monthly KPIs as defined (eg: turnover, efficiencies, 6S, quality, and procedures.
) Work closely with products expert to understand quality issues and customer expectations and adjust training as needed. Coordinate the start date of new employees with HR and the plant management team to ensure proper onboarding planning. Work closely with EHS representatives to ensure safety training and communication for new and existing employees. Implement a train-the-trainer program by following training within industry (TWI) methodology. Competencies The person in this position must exhibit high levels of the following competencies: Execution Excellence, Anticipations/Manages Complexity & Change, Collaboration (Mutual Respect), Disciplined Approach/Results Focused, Earn Customer Loyalty (Internal/External) Supervisory Responsibility This position has no direct reports, however will have oversight and assignment responsibility for OJT's.
Work Environment This job operates in a professional manufacturing office and/or shop-floor environment. This role routinely uses standard office equipment and does require daily shop-floor presence and interaction with other departments and employees. Physical Demands An employee must meet the physical demands described here to perform the essential functions of this job successfully.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies up to 10 pounds. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday. This position may occasionally require more extended hours and weekend work.
Schedules may need to be adjusted to accommodate production schedules. Travel This position primarily does not require travel, although occasional out-of-area and overnight travel may be required. Required Education, Skills, and Experience High school or GED 3+ years of manufacturing production-related experience or training Excellent interpersonal, organizational, and problem-solving skills are necessary. Excellent communication and collaboration skills. 1-2 years' experience using MS Office products(Excel, Word, Power Point, Outlook) Preferred Education, Qualifications, and Experience TWI knowledge 2- or 4-year degree in Training and Development or a related manufacturing field.
Proficient knowledge of MS Office products Good Presentation skills Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
