Functions Include: Medical Information service delivery Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via telephone, website/e-mail, letter, fax, and scientific meetings on behalf of Pro Pharma' s medical clients.
Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and Pro Pharma internal policies and practices. Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner per government regulations, Pro Pharma
Standard Operating Procedures (SOPs) and client Working Practices (WPs). Ensures tasks are completed within the deadlines documented in the agreed Pro Pharma SOPs and WPs.
Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data. Logging all enquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems. Quality Assurance Maintains quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the
Inquiry Handling Systems General Provides after-hours coverage on a rotated basis subject to business requirements.
Adheres to company and country-specific privacy policies, ensuring any confidential information or personal data related to Pro Pharma and its clients is managed in accordance with Data Privacy regulations described in Pro Pharma SOPs and the Confidentiality Statement within the Contract of Employment. Complies with the Company's health and safety policies. Other activities as assigned as delegated by the Manager. Qualified candidates must have: Life science degree OR Nursing degree (RN/BS/BA/MS) OR shop degree Excellent verbal and written communication skills, including proofreading, professional telephone etiquette and empathetic customer service skills.
Ability to write in a fluent and grammatically correct manner in the target language for the role English language proficiency. Japan-based roles only: TOEIC 800=
Science Jobs refer to employment opportunities within the various fields of science, ranging from entry-level positions to advanced research and academic roles. Key features of these jobs often include conducting experiments, data analysis, problem-solving, and innovation in sectors like biology, chemistry, physics, and environmental science. Science Jobs demand a strong educational background and typically offer the potential for contributing to technological advancements and understanding of the natural world. These positions are pivotal in driving scientific progress and can be found in laboratories, universities, and industry settings.
Science Jobs refers to a category of employment that specializes in the field of science, encompassing a diverse range of professions including researchers, laboratory technicians, science educators, and many others engaged in scientific disciplines. These jobs are characterized by their focus on inquiry, exploration, and the application of scientific methods to understand the natural world. They often require a strong educational background in science, critical thinking, problem-solving skills, and sometimes, experience with specialized equipment or software. In today's world, Science Jobs are crucial for innovation, technological advancement, and addressing complex challenges in healthcare, environment, and industry.
Essential Functions Include: Medical Information service delivery Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via telephone, website/e-mail, letter, fax, and scientific meetings on behalf of Pro Pharma` s medical clients.
Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and Pro Pharma internal policies and practices. Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner per government regulations,
Pro Pharma`s Standard Operating Procedures (SOPs) and client Working Practices (WPs). Translating English documents into the target language or vice versa and delivering these translated responses either on the phone or in writing.
Ensures tasks are completed within the deadlines documented in the agreed Pro Pharma SOPs and WPs. Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data. Logging all enquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems. Quality Assurance Maintains
quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the Inquiry Handling Systems Quality checking translations in line with the translation SOP.
General Provides after-hours coverage on a rotated basis subject to business requirements. Adheres to company and country-specific privacy policies, ensuring any confidential information or personal data related to Pro Pharma and its clients is managed in accordance with Data Privacy regulations described in Pro Pharma SOPs and the Confidentiality Statement within the Contract of Employment. Complies with the Company's health and safety policies.
Other activities as assigned as delegated by the Manager. Qualified candidates must have: Life science degree OR Nursing degree (RN/BS/BA/MS). Mother tongue in Spanish, preferably Latin America Spanish Fluent in English. Strong translation skills. Excellent verbal and written communication skills, including proofreading, professional telephone etiquette and empathetic customer service skills. Ability to write in a fluent and grammatically correct manner in the target language for the role Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.
Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability. Ability to multitask with attention to detail within restrictive timeframes, including sound planning, prioritizing and organizational skills. Proactive with demonstrative ability to independently identify problems and suggest effective solutions. Ability to learn, take instruction and apply to daily operations/tasks. Receptive to constructive feedback and able to take responsibility for work allocated. Self-motivating. Ability to demonstrate initiative and internal drive.
Willingness to seek out additional workload projects. Effectively work independently and as part of a team. Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system. Aptitude to learn other computer systems including inquiry handling database.
Science Jobs refer to employment opportunities within the various fields of science, ranging from entry-level positions to advanced research and academic roles. Key features of these jobs often include conducting experiments, data analysis, problem-solving, and innovation in sectors like biology, chemistry, physics, and environmental science. Science Jobs demand a strong educational background and typically offer the potential for contributing to technological advancements and understanding of the natural world. These positions are pivotal in driving scientific progress and can be found in laboratories, universities, and industry settings.
Science Jobs refer to employment opportunities within the various fields of science, ranging from entry-level positions to advanced research and academic roles. Key features of these jobs often include conducting experiments, data analysis, problem-solving, and innovation in sectors like biology, chemistry, physics, and environmental science. Science Jobs demand a strong educational background and typically offer the potential for contributing to technological advancements and understanding of the natural world. These positions are pivotal in driving scientific progress and can be found in laboratories, universities, and industry settings.
Science jobs refer to employment opportunities within the fields of science, encompassing a wide range of disciplines such as chemistry, physics, biology, and environmental science, among others. These jobs are characterized by their focus on research, data analysis, and application of the scientific method to investigate natural phenomena or to develop new technologies. Individuals in science jobs often work in laboratories, universities, research institutions, or within the private sector. They are crucial for the advancement of knowledge, innovation, and the practical application of scientific discoveries to improve various aspects of life and solve complex problems.
Science Jobs refers to a category of employment that specializes in the field of science, encompassing a diverse range of professions including researchers, laboratory technicians, science educators, and many others engaged in scientific disciplines. These jobs are characterized by their focus on inquiry, exploration, and the application of scientific methods to understand the natural world. They often require a strong educational background in science, critical thinking, problem-solving skills, and sometimes, experience with specialized equipment or software. In today's world, Science Jobs are crucial for innovation, technological advancement, and addressing complex challenges in healthcare, environment, and industry.
Science Jobs are career positions specifically within the wide domain of science, spanning across various disciplines including biology, chemistry, physics, and environmental science, among others. These jobs often feature a focus on research, development, innovation, and exploration. They can be found within academic institutions, private sector companies, research organizations, and government agencies. Characteristics of science jobs include a strong emphasis on analytical skills, problem-solving, critical thinking, and a commitment to continuous learning to keep pace with evolving scientific knowledge and technological advancements.
Science Jobs refers to a category of employment that specializes in the field of science, encompassing a diverse range of professions including researchers, laboratory technicians, science educators, and many others engaged in scientific disciplines. These jobs are characterized by their focus on inquiry, exploration, and the application of scientific methods to understand the natural world. They often require a strong educational background in science, critical thinking, problem-solving skills, and sometimes, experience with specialized equipment or software. In today's world, Science Jobs are crucial for innovation, technological advancement, and addressing complex challenges in healthcare, environment, and industry.
Science Jobs refer to employment opportunities within the various fields of science, ranging from entry-level positions to advanced research and academic roles. Key features of these jobs often include conducting experiments, data analysis, problem-solving, and innovation in sectors like biology, chemistry, physics, and environmental science. Science Jobs demand a strong educational background and typically offer the potential for contributing to technological advancements and understanding of the natural world. These positions are pivotal in driving scientific progress and can be found in laboratories, universities, and industry settings.
Science Jobs are specialized career paths within the field of science that encompass a wide range of disciplines such as biology, chemistry, physics, environmental science, and more. These jobs often require a strong educational foundation and specialized training. Key features of science jobs include a focus on research and development, data analysis, and the practical application of scientific knowledge to solve real-world problems. Additionally, professionals in science jobs are typically engaged in expanding the frontiers of scientific understanding and contributing to technological and medical advancements. These roles can be found in academia, government agencies, private sector research labs, and industrial settings.
Science Jobs refer to employment opportunities within the various fields of science, ranging from entry-level positions to advanced research and academic roles. Key features of these jobs often include conducting experiments, data analysis, problem-solving, and innovation in sectors like biology, chemistry, physics, and environmental science. Science Jobs demand a strong educational background and typically offer the potential for contributing to technological advancements and understanding of the natural world. These positions are pivotal in driving scientific progress and can be found in laboratories, universities, and industry settings.
Science Jobs is an employment niche focused on job opportunities within the science sector. It encompasses a diverse range of positions from research and development, lab work, to academic and corporate roles in various scientific disciplines like biology, chemistry, physics, and environmental science. The key feature of Science Jobs is its specialized nature, catering to individuals with a strong background in science and a passion for research and innovation. It provides a platform for employers to find highly-skilled professionals and for job-seekers to find roles that match their expertise. Science Jobs often requires candidates to have a specific set of qualifications, including advanced degrees and relevant experience, thus ensuring a highly qualified workforce driving scientific progress.
Science Jobs refer to a broad category of careers focused on the pursuit of scientific research, practical applications of scientific knowledge, and the advancement of technology. These roles are typically found in sectors such as healthcare, engineering, environmental science, and pharmaceuticals. Key characteristics of Science Jobs include a strong emphasis on problem-solving, analytical skills, and a solid foundation in scientific principles. Individuals in these positions often engage in data analysis, experimentation, and innovation to contribute to scientific understanding and development. The field is dynamic and constantly evolving, offering a diverse range of opportunities for specialization and advancement.
