Location: Langhorne, PA
Company: Essilorluxottica Group
Sales & Business Development jobs focus on driving revenue growth, expanding market share, and forging strong relationships with clients and partners. These roles often involve identifying new business opportunities, developing sales strategies, negotiating contracts, and managing customer accounts. Key characteristics include strong communication skills, a results-driven mindset, and the ability to analyze market trends to identify potential leads. These professionals must be adept at both initiating new client engagements and nurturing existing ones to ensure long-term business success.
Sales & Business Development jobs involve strategies, tasks, and processes aiming at attracting new clients and penetrating existing markets to drive revenue growth. Professionals in this field focus on relationship-building, understanding customer needs, identifying business opportunities, and negotiating deals. They frequently collaborate with marketing, customer service, and management, and require skills such as communication, persuasion, strategic planning, and market analysis. These roles are critical for company expansion and often come with performance-based incentives, making them dynamic and results-oriented careers.
that is all about creating a better motorcycle buying experience with happy/motivated employees, who love what they do. Duties and Responsibilities CXI and customer retention. Unit volume for team. Productivity of individuals on sales team. Front and backend margins.
Closing of deals and overcoming objections. Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees. Recruit, train, motivate, counsel and monitor the performance of individual sales teams. Assist individual salespeople in setting aggressive, yet realistic monthly sales goals. Track all customers and making sure all leads are logged along with effective follow up
for all potential buyers by monitoring a prospecting and sales CRM system. Ensure that the team meets or exceeds all activity standards for prospecting calls, appointments, customers logged, and closes.
Participate in daily sales meetings and conducting sales training. Ensure that customers are greeted immediately, in a courteous and friendly manner. Handle telephone transactions quickly and courteously. Ensure that customers are properly qualified for needs, wants and the ability to buy. Follow the dealership sales process so that all customers receive consistent treatment when doing business. Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services,
Warranties and Service Plans. Enforce road test, pre-delivery inspection, and vehicle delivery policies.
Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”. Carry out daily team meetings. Continuously train and develop your team on techniques and the sales process. Monitor and follow up with all sales leads and work every deal to completion. Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning. Train all sales personnel to use the dealership sales process. Model and expect from your team superior customer service.
Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership. Perform other related duties as assigned or requested. Supervisory Responsibilities Daily one on one meetings with Fit Specialists, ensuring training, trend analysis, performance review, and planning. Train all sales personnel. Ensure adherence to policies and procedures for the Sales Department in concert with the Sales Manager and/or General Sales Manager. Model and expect from your team superior customer service. Model and expect 100% compliance to all policies and procedures for the Sales Department and the dealership.
Assist the General Sales Manager and/or Sales Manager with recruiting, interviewing, hiring and firing of employees. Recruit, train, motivate, counsel and monitor the performance of individual sales teams. Qualifications & Job Requirements Minimum 3-years auto or motorcycle sales experience required. Auto or motorcycle sales management experience preferred but not required. High School Diploma or equivalent degree or greater required. Ability to take initiative and problem solve. Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Applicable experience in big ticket retails sales strongly preferred. Passion for the motorcycling lifestyle and riding community. Must have ability to relate with broad customer base. Excellent verbal and written communication skills. Ability to present oneself as well as the company in a professional manner. Knowledge of applicable laws/policies/principles/etc. Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet. Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Attention to detail. Interpersonal skills and customer service skills required. Approachable, likeable, and enthusiastic personality. High energy level needed. Be self-motivated, positive, driven and helpful. Ability to handle confidential information responsibly. Great customer service, excellent personal communication, and demonstrated closing skills. Ability to work a flexible schedule including weekends, Holidays, and evenings. Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
Experience with CRM and/or computerized inventory systems, or the ability to quickly learn. Valid driver’s license and motorcycle endorsement. Physical Demands Requires the use of both hands. Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material. Requires standing and/or walking for extended periods of time. • Requires the ability to balance and push an 800+lb motorcycle. Working Conditions The noise level in the work environment is usually loud. Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles. Frequently works near moving mechanical parts.
the volume of bike sales with an emphasis on new bikes. Consistently strive to maximize front-end PUS as well as back end PUS, while delivering a high level customer experience and upholding the highest ethical standards. Duties and Responsibilities Oversee and manage all operations regarding sales of new and used vehicles.
Ensure that the Sales Department contributes acceptable levels of gross margin and net profits. Ensure adherence to the TMC sales process and track results daily using eleads and other measures. Ensure Sales Manager Check as well as subordinate checklists are completed and adhered to Maintain clean, efficient facilities. Ensure sales personnel are alert, well trained,
motivated, and available when needed. Set quotas for sales personnel in accordance to their skill levels. Ensure adherence to the TMC Sales Process. Review eleads on a daily basis, throughout the day and use it to evaluate and train all sales personnel.
Oversee sales, trade-ins, and delivery of all new and used vehicles. Maintain the sales history and/ or vehicle history log in accordance with dealership policy. Maintain the inventory control system along with new profit objectives to eliminate the possibility of lower than anticipated profits. Become familiar and efficient with all phases of the computer system required for sales management. Oversee the management of new and used bike
inventory in accordance with dealership policy. Maintain a balanced new and used inventory in proportion to sales and projected sales.
Adhere to established procedures to ensure timely and proper completion of all paperwork. Maintain a showroom with a variety of vehicles set-up with an appropriate variety of accessories and paint schemes, displayed in a way that draws customers. Ensure that customers are greeted immediately, in a courteous and friendly manner. Handle telephone transactions quickly and courteously. Ensure that customers are properly qualified for needs, wants, and the ability to buy. Follow the TMC Sales Process so that all customers receive consistent treatment when visiting our dealerships.
Ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans. Ensure adherence to the to the TMC quotation methodology for vehicle sales, trade-ins, and purchases. Adhere to and enforce established road test, pre-delivery inspection, and vehicle delivery policies. Handle customer complaints according to dealership policy, showing empathy and a positive attitude, and demonstrate our commitment to “make things right”. Carry out the daily Sales Manager Checklist. Adhere to TMC sales and lead follow-up procedures.
Adhere to budgeted revenue and expense objectives. Execute promotional campaigns. Maintain efficiency reports on all sales personnel. Update and provide reporting to the General Sales Manager and General Manager as requested. Monitor and communicate monthly and annual objectives for the department in collaboration with the General Sales Manager and General Manager. Attend training sessions to keep current with Sales Department issues and sales trends. Establish departmental work schedule, balancing the workloads of all employees. Train all sales personnel to use the TMC Sales Process.
Ensure adherence to policies and procedures for the Sales Department in concert with the General Sales Manager and the General Manager. Assist the General Sales Manager with recruiting, interviewing, hiring and firing of employees. Provide appropriate training for all Sales Department employees in all areas necessary to deliver results. Perform other related duties as assigned or requested. Supervisory Responsibilities Establish departmental work schedule, balancing the workloads of all employees. Train all sales personnel to use the TMC Sales Process. Ensure adherence to policies and procedures for the Sales Department in concert with the General Sales Manager and the General Manager.
Assist the General Sales Manager with recruiting, interviewing, hiring and firing of employees. Provide appropriate training for all Sales Department employees in all areas necessary to deliver results. Qualifications & Job Requirements Five years’ progressive experience within the Sales Department of a motor vehicle dealership or comparable experience managing a sales organization. High School Diploma or equivalent degree or greater required. Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them.
Ability to take initiative and problem solve. Knowledge and experience with sales of Harley-Davidson motorcycles and other products sold by the dealership, or the demonstrated ability to quickly learn them. Applicable experience in big ticket retails sales strongly preferred. Passion for the motorcycling lifestyle and riding community. Must have ability to relate with broad customer base. Excellent verbal and written communication skills. Ability to present oneself as well as the company in a professional manner.
Knowledge of applicable laws/policies/principles/etc. Proficient in the use of a personal computer and corresponding programs. Attention to detail. Interpersonal skills and customer service skills required. Approachable, likeable, and enthusiastic personality. High energy level needed. Be self-motivated, positive, driven and helpful. Ability to handle confidential information responsibly. Great customer service, excellent personal communication, and demonstrated closing skills. Ability to work a flexible schedule including weekends, Holidays, and evenings.
Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership. Experience with CRM and/or computerized inventory systems, or the ability to quickly learn. Valid driver’s license and motorcycle endorsement. Physical Demands Requires the use of both hands. Frequently required to bend, stoop, crouch, reach, handle tools and lift 40lbs of material. Requires standing and/or walking for extended periods of time. Requires the ability to balance and push a 600+lb motorcycle. Working Conditions The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department. Occasionally exposed to exhaust fumes or other airborne particles. Frequently works near moving mechanical parts. In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.
and Engineering teams to keep the customer satisfied with our products and services, win new business, and increase sales. Job Description: Hold regular review meetings with customers for discussions on any problems and issues and report to other members of the account team.
Act as the liaison to support organization to ensure client escalations are resolved in due time. Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth Assist in product trainings as necessary Responsible for managing ongoing support to customers in order to confirm that the customers continue to make effective use of the company's products.
Monitor support requests made by customers to identify any recurring issues and recommend changes to products. They analyze customers' support needs and identify areas where the company can reduce support costs and offer improved service.
By monitoring associated support needs and product performance, these managers identify opportunities to modify or upgrade products so that they effectively meet customers' needs. Frequently conduct and coordinate tactical operations reviews with client teams Partner with Sales teams to build relationships with decision makers, business contacts, and influencers Day to Day Activities include: Help customers manage budget/spend with Contour Discuss strategic
initiatives and help the customers plan accordingly Manage customer " Request For Change" changes within the environment Discuss and influence customers about new Contour services that will fit with their strategy Manage and communicate any RCAs for severe incidents Help coordinate tactical troubleshooting for customer issues Lead Crisis Management in the event of a disaster Define how Contour interacts with the customer for support and incident management Onboard new customers that you will manage Meet weekly with customers to discuss ongoing business/technical issues and upcoming projects Knowledge, Skills, and Requirements for the Customer Account Manager Position: Below is a list of knowledge, skills, and requirements, which customer account managers should possess to excel on the job.
• BS/BA degree or experience • Previous experience working at an IT company• Excellent communication, presentation, problem-solving and time management skills• More than three years' experience in a customer account management role• Effective analytical, problem-solving and decision-making skills. • Experience with Excel, Power Point, CRM, and Web-based conferencing tools• Ability to make right decisions based on strong analytical reasoning skills• Excellent interpersonal skills that build positive relationships with other team members• Strong ability to organize work schedule and ensure deadlines are always me
