Sales Assistant | Wooster, OH

Detailed Information

  • Location: Wooster, OH

  • Company: Nivea Hospitality

for all guests. - Take proactive approaches when dealing with guest concerns. - Extend professionalism and courtesy to guests at all times. - Become involved in community and/or government affairs. - Attitude must be conducive to team growth, hospitality and a serving environment.

- Help develop annual sales and marketing budget. - Achieve budgeted revenue and profit goals, balancing sales/marketing with guest satisfaction. - Continually solicit new business for the hotel. - Enter group and corporate travel. - Follow up with groups just prior to their arrival to ensure all information, guest rooms, meeting space set up, catering, coffee, etc. is correct. - Communicate daily with front

desk staff and GM on group arrivals at each hotel. - Submit monthly and weekly group/corporate groups/event calendars to front desk staff and GM at each hotel.

- Monitor and release group blocks in a timely manner. - Be on property if a group is scheduled to arrive. If not available coordinate with either FOM or Hotel Director. - Networking during breakfast and social hours (if Hotel Director is not available), to uncover new business leads. - Ensure that all associates understand hotel selling strategies. - Stay current on local market conditions. - Maintain rapport with competitor hotels, lead sources, clients, and the local community. - Perform hands‑on duties as needed to deliver

guest services. - Be willing to fill in for front desk associates.

- Pursue additional personal development. - Carry out all reasonable requests of which you are capable of performing. Job Posted by Applicant Pro

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