Field Support | Logan, UT

Detailed Information

  • Location: Logan, UT

  • Company: Sunpro

better communities. Our diverse company culture is one reason employees choose to grow with Sunpro. In return for your contributions, you will be rewarded with career growth opportunities, an incredibly competitive market salary, and other benefits that include: Paid time off (PTO) with upfront loaded hours for some positions Comprehensive medical, dental, and vision plans Generous profit sharing 401(k) with a high percentage match Cellphone Stipend Referral Bonus Opportunities Employee discounts And more!

FUNCTION: The Field Support provides support to the Sales Representative by performing 100% backoffice and customer support. This position supports the sales representatives while learning

to manage projects. KEY ACTIVITIES: Visualizes, fulfills, and implements the company's vision and core values. Provides back-office support to Sales Representatives by processing customer orders, tracking and reporting key data, and maintaining account records, etc.

Supports project bids by conducting research, collecting data, estimating, and interfacing with key internal partners. Contacts customers and prospects to arrange appointments or to update them regarding the status of an order or a delivery. Communicates customer needs/concerns to Sales Rep, informing him/her of any problems or issues that may affect customer relations. Enters order details in Biztrack and confirms that price,

discount level and product requirements are correct.

Tracks and communicates stock availability and production schedules to Sales Rep and relevant internal partners. Accurately maintains customer records, insuring that customer, prospect, and account information is correct. Prepares and maintains accurate sales, activity, and expense reports. Monitors customer job progress. Performs credit collection on past due accounts for assigned customers. Maintains effective relationships with team members that have contact with customers. Assists field labor and performs other tasks as needed. Adheres to all safety protocols and Company policies and procedures.

Performs any other duties, responsibilities or tasks as assigned. KNOWLEDGE AND SKILLS: Exceptional interpersonal, problem solving, and technical skills. Ability to review and analyze detailed information. Robust information and task management skills. Detailed knowledge of Sunpro's products, processes, and relevant production capabilities. Exceptional communication and customer service skills. Strong attention to detail. EDUCATION/EXPERIENCE High School Diploma or GED preferred. College education is an advantage At least one year of experience in sales, construction, or related field PHYSICAL REQUIREMENTS Physical Work Requirements - Medium: exerting up to 15 lbs of force regularly.

Repetitive motion associated with operating a computer and other office equipment. This description is not intended to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with this job. It is intended to be an accurate reflection of the principle job elements essential for making employment decisions. Duties associated with this job and the corresponding job specification may be changed at any time to accommodate Company business needs. Sales, Construction, Field Support, Customer Service, Sales Support, Building Materials, Sunroc Job Posted by Applicant Pro

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