Valet cashier - part time | Cleveland, OH

Detailed Information

  • Location: Cleveland, OH

Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information; builds relationships by greeting guests with a warm, friendly verbal greeting.

Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes Club JACK and Club JACK registration and membership. Provides a warm farewell and thanks guests for visiting. Files guest’s keys and tickets

systematically to ensure efficient retrieval of guest’s vehicles. Ensures files are properly maintained to reflect the location of all vehicles parked in the valet parking locations.

Ensures Valet Attendants have completed parking tickets correctly. Maintains records of total cars parked and delivered by each attendant and overall totals for the day. Offers information to guests regarding directions, transportation and local attractions. Maintains a complete supply of brochures, valet tickets, office supplies and any other promotional information that the property is distributing. Assists in the coatroom based upon business levels. Responsible for assigned cash drawer and is accountable

for such funds through audit and financial controls. Must be able to collect cash, check, charge for each transaction.

Complies with all uniform and appearance guidelines. Adheres with all internal control procedures, Company policies and procedures. Knowledge, Skills, & Abilities Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 50 lbs. and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Respond to visual and aural cues.

Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. Ability to speak distinctly and persuasively. Must be able to read, write, speak, and understand English Education & Experience Requirements High school diploma or equivalent required. Prior cashier/general office experience and customer contact experience is preferred.

Must have strong customer service, written/verbal communication, interpersonal and organizational skills. Must be available to work a flexible schedule that includes nights, weekends, and holidays Valet parking and office/cashiering experience helpful. Must have a neat and clean appearance and mature attitude. Must be at least 21 years of age. Must possess great interpersonal skills, a cheerful attitude, and be a team player. Must be able to work independently. Must be able to push, pull, reach, lift, bend, twist, stoop and kneel.

Responds to visual and aural cues. For more details: jobs-search. org/valet-cashier_cleveland-c443443/valet-cashier-part-time-cleveland_i1964078382

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