Retail Customer Experience Supervisor | Pottstown, PA

fluent in all aspects of product knowledge with an ability to grow within the company Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market CUSTOMER SERVICE: Ensure all associates provide the highest level of customer service to achieve World Class Service standards.

Resolve all client problems and complaints quickly and effectively Assist sales associates with various customer service issues i. e. dissatisfied customers, returns, defective merchandise OTHER TRAITS: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information

and uses it for improvements in products and services. Acts with customers in mind; establishes and maintains effective relationships with customers Skills and Requirements Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand High School Diploma or equivalent A strong commitment to customer service and teamwork Excellent brand and product knowledge Flexibility to work a retail schedule which includes evenings, weekends, and holidays Ability to lift up to 50 pounds of merchandise Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, Power Point, Outlook Experience working in a sales-commission environment preferred

This commission eligible position will receive a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer #LI-HR1For more details: jobs-search. org/retail_pottstown-c445958/sales-associate-robert-graham-philadelphia-premium-outlet-pottstown_i1949552924

present and potential guest problems. We will deploy you as needed, right now hosting duties will only be needed on weekend mornings otherwise you will be deployed as a cashier. Requirements Working knowledge of math, numbers, money counting and making correct change Work at a pace consistent with changing business volume and demands Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships Company Information Ice House Steaks & Pizza has been in business since 1989.

We are known for our delicious food and cheerful service.

We recently remodeled our exterior and our interior was remodeled in 2010. We are a nice, clean, and fair place to work. Check out our website & Facebook page to get to know us better! For more details: jobs-search. org/sales_pottstown-c445958/job_i1965840179

Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.

Retail jobs encompass various roles within the retail industry, where employees are involved in the selling of goods and services directly to consumers. These positions range from frontline sales associates, cashiers, and store managers to stock clerks and merchandisers. Key characteristics of retail jobs include customer service, inventory management, and sales expertise. Employees often work in a dynamic environment that requires strong interpersonal skills, a customer-oriented approach, and the ability to adapt to flexible hours, including weekends and holidays, as retail is highly focused on providing a positive shopping experience to drive sales.