Location: Medford, MA
Company: Ocean State Job Lot
Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.
Retail jobs refer to employment positions within the retail industry, which involves selling goods or services directly to consumers. These roles can be found in a variety of settings such as stores, supermarkets, and malls, and typically include positions like sales associates, cashiers, store managers, and stock clerks. Key features of retail jobs often involve customer service, inventory management, visual merchandising, and sales. These positions may require flexibility with hours, as retail often operates on evenings, weekends, and holidays to cater to consumer shopping habits. Retail jobs are often entry-level, but can also offer career advancement opportunities.
outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates.
Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the " Academy" for retail careers. Our store management team has the privilege to lead, manage, and inspire
a diverse and creative team in delivering store results. Part business consultant, part relationship guru, and 100% leader, you'll contribute and collaborate to drive the business forward.
With frequent opportunities to advance, joining our store management team puts you on a fast-track to career success. Job Overview: As a Store Manager, you will drive sales and selling with focus on the Macy's customer using My Macy's Initiatives, Omni Channel Strategies and MAGIC. All storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions are under your direction. With training, coaching
and development, a team of Executives will grow following your leadership.
Perform other duties as assigned Essential Functions: Sales Drive sales by driving a customer centric selling culture through My Macy's Initiatives, Omni Channel Strategies and MAGIC. Develop team of executives through coaching, follow-up and recognition. Ensure Executive team adheres to Black Box Report process; support action plans focusing on deficient areas. Determine business-driving opportunities by leading and participating in store-focused Deep Dives. Effectively communicate merchandise needs to District Merchant and Planning team in support of My Macy's. Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards.
Strengthen attendance and weekend hours compliance among staff. Coach Executive team to deliver Associate Star Reward application goals by reinforcing new account benefits. Provide leadership in delivery of all Company initiatives; clearly communicate objectives and priorities to team. Establish high-level of shortage awareness and effectiveness; ensure implementation of all policies and procedures. Customer Coach Associates and Executives to consistently deliver selling behaviors resulting in high CRL engagement rate.
Coach Sales Managers to actively coach their Associates using the weekly Associate Scorecard metrics (Volume, IPT, AS, Loyalty) and engaging with Associates through formal & informal observations by focusing on selling behaviors. Review and utilize all scorecards, including Selling Area Scorecard, and Associate observations; provide constructive feedback to Sales Managers and identify areas of opportunity. Celebrate and recognize selling successes; coach store team to continually improve selling performance. Ensure " Executive in Charge" (EIC) presence throughout the store.
Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment. People Recruit a qualified team of selling-focused Executives; build a bench for future advancements and promotions. Ensure required Associate & Executive training is conducted on a timely basis; ensure assigned mentors engage with new hires. Build a recognition culture by executing the Macy's recognition program with energizing, engaging storewide rallies. Actively fill open positions, prioritizing internal Associates in Commission, Specialist and High Level selling areas. Hold Sales Managers accountable for conducting weekly coaching sessions with Sales Associates.
Conduct ongoing Talent Analysis of Associates and Executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction. Utilize review process as a tool for Executive talent development, promotion and advancement. Monitor and address performance issues on a timely basis; administer Responsibility Based Performance as needed. Lead team to support giving back to the local community, helping create stronger, healthier places to live and work.
Regular, dependable attendance and punctuality Qualifications and Competencies: High School Diploma or equivalent required 5+ years direct experience Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners. Ability to effectively plan and execute strategies. Ability to monitor and maneuver workflow to achieve priorities. Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs STORES00 This position may be eligible for performance-based incentives/bonuses.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at.
You will support all aspects of sales and service related initiatives including paid services, events, classes, cash handling and training in your store. Your responsibilities include Creating Amazing Customer Experiences Through excellent client focus, you will help ensure that the team is motivated to create a memorable experience for our customers.
Use Sephora's tools to measure KPIs and propose action plans to elevate client experience. Understand store goals and opportunities and support the team to meet these goals. Coach Beauty Advisors when they engage clients about our loyalty programs. Support brand partners and manage the planning and execution of events, services and classes.
Effectively execute and implement all company initiatives in a timely manner Supporting Store Success You will drive results by monitoring and analysing data, coaching the team, and making good and timely decisions to take the organization forward.
Operating with energy and passion, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome Managing Day to Day Store Operations You will assist the Management team in executing operational initiatives and ensuring profitability and efficiency in your store Enhancing our culture through our Sephora values Passion, Innovation, Expertise, Balance, Respect,
Teamwork, and Initiative We would love to hear from you if you have Prior equivalent work experience, preferably in retail/service industry A passion for client service and love working with peopleexcellent organizational, analytical, and leadership skillinteractionperience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed Strong communication skills, ability to multitask, and comfortability with computer/store systems Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise Flexible availability to work nights, overnights, weekends, and holidays Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift, work in a fragrance filled environment, handle & apply cosmetics products to clients-with or without accommodation Adherence to Sephora's dress code and policies in the Sephora Employee Handbook $25.00 - $30.81/hr.
The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.
While at Sephora, you'll enjoy meaningful benefits details can be found here: Click Here Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action! For more details: jobs-search. org/retail_burlington-c434585/sales-and-service-leader-burlington_i1965830564
Retail jobs refer to employment positions within the retail industry, which involves selling goods or services directly to consumers. These roles can be found in a variety of settings such as stores, supermarkets, and malls, and typically include positions like sales associates, cashiers, store managers, and stock clerks. Key features of retail jobs often involve customer service, inventory management, visual merchandising, and sales. These positions may require flexibility with hours, as retail often operates on evenings, weekends, and holidays to cater to consumer shopping habits. Retail jobs are often entry-level, but can also offer career advancement opportunities.
