Location: Catonsville, MD
Company: TJX Companies
Retail jobs involve working in stores that sell goods directly to consumers. These positions can range from sales associates, cashiers, and stock clerks to store managers. Common characteristics of retail jobs include customer service, merchandising, inventory management, and the flexibility to work various hours, including weekends and holidays. Retail workers are often the face of a brand, responsible for creating a positive shopping experience and building customer loyalty.
Retail Jobs refer to employment positions within the retail industry, where staff are involved in selling goods and services to consumers. These jobs are typically found in stores, shops, and online markets, ranging from cashier and sales associate roles to store management and merchandising. Key characteristics of retail jobs include direct customer interaction, inventory management, and the need for strong communication and sales skills. These positions often require flexibility with hours, including weekends and holidays, to align with peak shopping times. Furthermore, retail jobs can serve as an entry point for career growth within the customer service and business sectors.
continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. NO WIRELESS OR SALES EXPERIENCE REQUIRED! We want individuals who want a place to grow and have fun, who love technology and can talk with customers about technology in a meaningful way.
And most importantly, those who understand sales is a skill that is learned and developed over time and are willing to learn and execute the disciplines that make a sales maker GREAT! RESPONSIBILITIES: Builds proficiency related to serving and selling to our customers, while providing a best-in-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology instore.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty,
and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. REQUIREMENTS: NO WIRELESS EXPERIENCE REQUIRED! We can teach you wireless! Must be 18 years of age or older. Must have high school diploma or equivalent. Must have reliable transportation.
Full-Time employees require Open Availability / No Schedule Restrictions. Smiles generously, is energetic and customer focused. Able to thrive in a fast-paced competitive environment. Available for a flexible retail work schedule that includes evenings, weekends and holidays. Ability to stand for an extended amount of time. Able and willing to learn and have fun while doing it. Continued good standing with the company. Must clock in and clock out per company policy. Must be able to use telephone systems, tablets, copy machine, computer, keyboard, fax machine, and policies, procedures, plans, and program manuals.
BENEFITS / COMPENSATION: A competitive base pay, PLUS monthly commissions! Additional income opportunities through contests and incentives Medical/Dental/Vision/PTO for Full-Time Employees Only Discounts on products and wireless phone service Excellent career development opportunities PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
While performing the duties of this position, the Retail Sales Representative is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 32+ hour work week for full-time team members or 19-30 hour work week for part-time and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as a copier, computer, and telephone.
Must have the ability to see well enough to read the handwritten and typewritten material. ABOUT UNITED WIRELESS, INC: United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.
of the store as well as efficient and accurate cash register operations. Assist the Store Manager with all retail functions including operations, POS system, staffing, and reporting. Encourage the performance of staff with sales goals. Ensure that policies and procedures are followed accurately.
Assist in training of retail staff and the implementation of store set and presentation. Ensure customer receive the best possible service including assistance as needed and suggestive selling. Contribute to the achievement of the store sales plan. Qualifications: Associate degree or equivalent 1+ year of retail experience Strong computer skills Team player with initiative Excellent customer service,
sales and communication skills Time management, multi-tasking and organizational skills Proven ability to increase sales and store profitability An understanding of our customer, primarily women 35 and over Key Holder must have a valid Driver's License Job Posted by Applicant Pro
against cash on hand. Quotes price and describes features of items for which money is received. Operates cash register by passing price coded items across electronic scanner to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen.
Verify cigarette count w/ previous shift & once again with incoming shift. Follow Company Policy for carding: alcohol and cigarettes. Responsible for pricing/displaying of received goods. Check-in vendors, ensuring all product is delivered before signing receipt. Keep copy of anything signed and turn into mgmt. at end of shift. Operate lottery machine. Clean-up the entire store location, both inside and
out, including bathrooms and/or spills of gasoline. Responsible for stocking/restocking of all merchandise and supplies. Keep all food service equipment clean and full.
Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance. Oral Communication - Responds well to questions. Teamwork - Contributes to building a positive team spirit; Supports everyone's efforts to succeed. Planning/Organizing - Uses time efficiently. Quality - Demonstrates
accuracy and thoroughness; Looks for ways to improve and promote quality.
Safety and Security - Observes safety and security procedures. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions. Initiative - Volunteers readily; Asks for and offers help when needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High school diploma or general education degree (GED) One to three months related experience and/or training Equivalent combination of education and experience will also be considered.
Language Skills Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences. Mathematical Skills Ability to add, subtract, multiply and divide. Ability to perform these operations using units of American money. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations Other Skills and Abilities Ability to interact and provide outstanding customer service to our patrons, as well as co-workers. Successfully complete a TIPS class/Liquor liability training/Chemical training. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
