Location: Owings Mills, MD
Company: Sephora
new and exciting challenges so get ready to think creatively, work strategically, and continuously explore to lead your store to success Your responsibilities include Creating Amazing Customer Experiences Through strong client focus and collaboration you ensure the team is energized and motivated to create a memorable experience for our customers.
Provide support to team members and customers in challenging situations and use Sephora’s tools and data to measure KPIs and propose action plans to elevate customer experience Supporting Store Success You will drive results by monitoring and analyzing data, leading people, and making good and timely decisions to take the organization forward.
Operating with energy and passion for the collective good, you will help make a beautiful first impression through ensuring the store is kept sparkling, services are exceptional, and all feel safe and welcome Managing Day to Day Store Operations You will assist the store manager in driving operational initiatives and ensuring profitability and efficiency of your store.
You will cultivate creativity & disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide Enhancing our culture by engaging & inspiring through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative. You will help
others grow by understanding their strengths and provide coaching and development We would love to hear from you if you have Passion about excellent client service and experiential retail Previous retail management experience at an equivalent sales volume store Excellent organizational, analytical, and management skills Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed A knack for attracting, identifying, and inspiring employees Strong emotional intelligence, resilience, communication skills, and the ability to influence team members Flexible availability to work Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook $55,500.00 - $71,250.00.
The actual pay offered depends on various factors, including qualifications for the position and relevant experience; and other legitimate, non-discriminatory business factors specific to the position or location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.
While at Sephora, you’ll enjoy meaningful benefits details can be found here: Click Here Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
Retail jobs refer to positions within stores and outlets where goods are sold directly to consumers. Characterized by roles such as sales associates, cashiers, managers, and merchandisers, these jobs often require strong interpersonal skills due to constant interaction with customers. Retail workers are responsible for managing inventory, providing product information, handling transactions, and ensuring a pleasant shopping experience. Flexibility, adaptability, and a customer-oriented mindset are key traits for success in this dynamic and ever-evolving industry.
Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.
continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. NO WIRELESS OR SALES EXPERIENCE REQUIRED! We want individuals who want a place to grow and have fun, who love technology and can talk with customers about technology in a meaningful way.
And most importantly, those who understand sales is a skill that is learned and developed over time and are willing to learn and execute the disciplines that make a sales maker GREAT! RESPONSIBILITIES: Builds proficiency related to serving and selling to our customers, while providing a best-in-class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology instore.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty,
and empathy. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate: Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
Training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. REQUIREMENTS: NO WIRELESS EXPERIENCE REQUIRED! We can teach you wireless! Must be 18 years of age or older. Must have high school diploma or equivalent. Must have reliable transportation.
Full-Time employees require Open Availability / No Schedule Restrictions. Smiles generously, is energetic and customer focused. Able to thrive in a fast-paced competitive environment. Available for a flexible retail work schedule that includes evenings, weekends and holidays. Ability to stand for an extended amount of time. Able and willing to learn and have fun while doing it. Continued good standing with the company. Must clock in and clock out per company policy. Must be able to use telephone systems, tablets, copy machine, computer, keyboard, fax machine, and policies, procedures, plans, and program manuals.
BENEFITS / COMPENSATION: A competitive base pay, PLUS monthly commissions! Additional income opportunities through contests and incentives Medical/Dental/Vision/PTO for Full-Time Employees Only Discounts on products and wireless phone service Excellent career development opportunities PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
While performing the duties of this position, the Retail Sales Representative is regularly required to stand and lean over, use hands and fingers, handle and feel objects, pens, use telephone, talk and hear. This person will work in a construction environment at times. Must be able to work a 32+ hour work week for full-time team members or 19-30 hour work week for part-time and must be able to work nights, weekends and holidays. Must be able to stand or sit for long periods of time. Ability to use both hands in fine, gross manipulation of small tools, such as a copier, computer, and telephone.
Must have the ability to see well enough to read the handwritten and typewritten material. ABOUT UNITED WIRELESS, INC: United Wireless presently operates over one hundred T-Mobile-branded retail shops nationwide. Established in 2007 and based in Farmington Hills, Michigan. United Wireless is the fasted growing TPR in the nation. Although we have grown through leaps and limits over the last few years, our company tradition stays the same. We are a corporation with a family feel.
of the store as well as efficient and accurate cash register operations. Assist the Store Manager with all retail functions including operations, POS system, staffing, and reporting. Encourage the performance of staff with sales goals. Ensure that policies and procedures are followed accurately.
Assist in training of retail staff and the implementation of store set and presentation. Ensure customer receive the best possible service including assistance as needed and suggestive selling. Contribute to the achievement of the store sales plan. Qualifications: Associate degree or equivalent 1+ year of retail experience Strong computer skills Team player with initiative Excellent customer service,
sales and communication skills Time management, multi-tasking and organizational skills Proven ability to increase sales and store profitability An understanding of our customer, primarily women 35 and over Key Holder must have a valid Driver's License Job Posted by Applicant Pro