Location: Richmond, VA
Company: Essilorluxottica Group
105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear. When you join For Eyes, you are starting a career with endless possibilities for growth.
We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow. For Eyes is part of Essilor Luxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Known around the globe for
innovation, passion for vision care, cutting-edge technology, and iconic brands, we’re part of the premier company in eyewear. GENERAL FUNCTION The Store Manager is a leader within the For Eyes organization.
The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience, recruits and hires brand right associates with a passion for optics, coaches and develops associates and management alike to prepare bench strength for the region/company, and lastly seamlessly links the doctor and retail functions together. MAJOR DUTIES AND RESPONSIBILITIES Conveys a commitment to providing great Customer Service through ensuring the For Eyes team perform
the Simple Sales Process. Provides effective on-the-job training and guidance to team members making use of Company provided programs.
Delivers clear, motivating and constructive feedback in a timely manner to all retail associates. Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress. Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results. Drive profitable personal sales, modeling the way and fostering a retail selling culture. Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
Strives Exceed on all targets set Delivers the key performance indicators by inspiring their team to provide the customer experience that exceed expectations through NPS and Google Ratings. Executes and on-boards staffing to guidelines. Performs administrative duties to include payroll, inventory management, technical application and understanding. Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail. Leads Doctor of Optometry partnership and co-planning.
Adheres to company policies and procedures regarding loss prevention. Prepares and executes physical inventory per company guidelines. Executes to guidelines Inventory Management System and Order tracker as a part of global POS. Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers. BASIC QUALIFICATIONS High School graduate or equivalent 3+ years as an optical associate or non-optical retail management Comprehensive knowledge from operations, processes and business implications Strong influencing and negotiating skills Team building and management skills Strong communicator and listener Strong basic math skills (addition, subtraction, multiplication, division) Sales skills Familiarity with POS system, computers and calculators Organization skills Knowledge of current store merchandise High level of business acumen PREFERRED QUALIFICATIONS College degree or equivalent State licensure (if applicable) and/or ABO Certification in non-licensed states Previous experience in customer service and retail Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.
In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, Essilor Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at -xyz X (be sure to provide your name and contact information so that we may follow up in a timely manner) or email xyz X@.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, interactionual aggression or stalking, religion, age, disability, interactionual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
Native Americans in the US receive preference in accordance with Tribal Law.
Retail jobs encompass various roles within the retail industry, where employees are involved in the selling of goods and services directly to consumers. These positions range from frontline sales associates, cashiers, and store managers to stock clerks and merchandisers. Key characteristics of retail jobs include customer service, inventory management, and sales expertise. Employees often work in a dynamic environment that requires strong interpersonal skills, a customer-oriented approach, and the ability to adapt to flexible hours, including weekends and holidays, as retail is highly focused on providing a positive shopping experience to drive sales.
Retail jobs involve work in stores or outlets that sell goods directly to consumers. Employees in retail positions are responsible for a range of tasks including customer service, sales, managing inventory, cashiering, and merchandising. Key characteristics of retail jobs include direct interaction with customers, the need for excellent communication skills, flexibility with work hours including weekends and holidays, and the ability to adapt to fast-paced environments. Retail roles can range from entry-level positions to managerial roles, with opportunities for career advancement within the industry.
Retail jobs encompass a variety of positions within the retail industry, where goods or services are sold to consumers. Employees in these roles may be involved in sales, customer service, inventory stocking, and merchandising. A distinctive feature of retail jobs is the direct interaction with customers, providing them with assistance and managing transactions. Retail positions often require strong communication skills, flexibility in hours—including weekends and holidays—and the ability to adapt quickly to different tasks. Many retail jobs also present opportunities for advancement, especially for those who excel in salesmanship and customer relations.
lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of
market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the
hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
