Retail Department Supervisor Merchandising | Janesville, WI

Goods Store 1028 2900 Deerfield Dr, Suite 150 Janesville WI 53546 JOB SUMMARY Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions.

Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed Duties and Responsibilities Promotes a “Highly Satisfied” customer experience utilizing appropriate tools and

resources Drives customer loyalty through all programs and initiatives Addresses customer concerns and issues promptly Updates Associates on current customer experience feedback, goals, and company initiatives Utilizes TJX approved Training resources, protocols, and guides to provide training and mentoring to all Associates on Policies and Procedures Provides ongoing recognition and constructive feedback on cashier performance Maintains and monitors cash controls including change fund Adheres to all labor laws and meal and break period policies Assigns registers and coordinates breaks, strategically planning to ensure optimized coverage at frontline and sales floor Audits and approves all applicable

paperwork Maintains cleanliness, recovery, and organizational standards throughout the frontline Monitors all frontline equipment, communicating issues to management Executes and adheres to all Company directives Maintains and upholds merchandising standards within the queue-line Adheres to all operational, merchandise, and loss prevention policies and procedures (IE: merchandise ticketing, EAS tagging (if applicable), and coding standards) Ensures proper and timely handling of damages and Mark out of Stock Promotes a risk-free environment by reporting to Store Management any type of safety hazard in the store Other duties as assigned Specify the number of associates receiving day-to-day guidance/direction: Position does not have any direct or indirect reports Minimum formal education, if any, required to perform this job High School graduate or equivalent degree preferred Minimum job skills required to perform this job Available to work flexible schedule including evenings and weekends Ability to work as a team member Excellent interpersonal skills Exceptional customer service skills Ability to lift heavy merchandise with/without reasonable accommodations Ability to train and provide direction to others Ability to run a register/handle money Must be able to handle confidential information with discretion Minimum experience required to perform this job: Experience as a coordinator or previous retail/supervisory experience preferred List specific jobs which could prepare an individual for this job: Merchandise Associate Merchandise Coordinator Backroom Coordinator Organization Chart Reports To: Store Manager Assistant Store Manager Other Job Title: s Reporting to This Position’s Supervisor: Merchandise Associates Merchandise Coordinator Backroom Coordinator Store Cleaning Associate At Home Goods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home.

Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense. Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Home Goods Store 1028 2900 Deerfield Dr, Suite 150 Janesville WI 53546

yet always encouraging. Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 0581 2900 Deerfield Drive Ste 6 Janesville WI 53546 Opportunity: Contribute To The Growth Of Your Career. Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.

Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Orchestrates

truck delivery, prioritizing the processing of merchandise onto the sales floor Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures Associates complete tasks and daily activities in accordance with store plan; prioritizes as needed Monitors and measures productivity of team and coaches as necessary Organizes and rotates back stock for easy replenishment Maintains and upholds merchandising philosophy and

signage standards Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Who We Are Looking For: You!

Able to work a flexible schedule to support business needs, including nights and weekends Superior organizational skills with attention to detail Capable of handling multiple tasks at one time Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Capable of lifting heavy objects with or without reasonable accommodation Strong communication skills Ability to train others One year retail and 6 months of leadership experience A Few More Reasons to Love TJX.

Competitive Compensation Weekly Paychecks Associate Discount Career development opportunities TAAP – TJX Associate Assistance Programs Be a part of an inclusive team Flexible work schedules Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail.

Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, Home Goods, Sierra, and Homesense. Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, interactionual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: TJ Maxx Store 0581 2900 Deerfield Drive Ste 6 Janesville WI 53546

Retail jobs refer to employment positions within the retail industry, which involves selling goods or services directly to consumers. These roles can be found in a variety of settings such as stores, supermarkets, and malls, and typically include positions like sales associates, cashiers, store managers, and stock clerks. Key features of retail jobs often involve customer service, inventory management, visual merchandising, and sales. These positions may require flexibility with hours, as retail often operates on evenings, weekends, and holidays to cater to consumer shopping habits. Retail jobs are often entry-level, but can also offer career advancement opportunities.

Retail jobs involve working in stores that sell goods directly to consumers. These positions can range from sales associates, cashiers, and stock clerks to store managers. Common characteristics of retail jobs include customer service, merchandising, inventory management, and the flexibility to work various hours, including weekends and holidays. Retail workers are often the face of a brand, responsible for creating a positive shopping experience and building customer loyalty.