Location: Las Vegas, NV
service to customers. Familiarizes self with property events and programs so correct information is given to guests. Familiarizes self with, and adheres to, the principles of excellent guest service and interactive skills. Maintain uniform appearance according to established guidelines.
Know locations of all Golden Nugget outlets and services available to guests. Communicates professionally and courteously when interacting with guests and fellow co-workers. Greet guests in a positive, friendly manner and make them feel welcome. Follow established procedures for cash handling, credit cards and comps. Anticipate the guests' needs and respond appropriately with a sense of urgency. Resolve
guest complaints, ensuring guest satisfaction. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available on the casino floor.
Maintain complete knowledge of designated glassware and garnishes for each drink. Complete opening side duties fold/stack birdtail napkins, stock swizzle sticks, straws, matches, line birdtail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies. Picks up dirty glassware and ashtrays from assigned station and return them to the Service Bar. Inform Apprentice Bartender of needed supplies. Communicate orders into system through Bartender
ensuring transmission is verified. Bid farewell to guests, using guest's name when known, and encourage them to return.
Assist with maintaining a neat, clean and safe working environment. Turnover/Takeover station according to established procedures. Relay all guest compliments and complaints to the manager on duty. Is aware of and in compliance with all Health Department regulations while performing duties. Adhere to policies and procedures and liquor laws. Performs all other job related duties as assigned. QUALIFICATIONS: At least 6 months of experience as a birdtail Server in a high volume environment. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts. Professional appearance and demeanor. Work varied shifts, including weekends and holidays. EDUCATION and/or EXPERIENCE: High School Diploma or equivalent Minimum age requirement is 21For more details: jobs-search. org/real-estate_las-vegas-c438598/vip-table-host-troy-s-liquor-bar-las-vegas_i1889744191
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