Location: Hampton, VA
Company: Park Properties Management Company
Benefits Package, Recognition and Reward Programs, Learning and Development, plus other perks! This full-time position offers many great benefits including: 100% Employer Paid Insurance : Medical, Dental, Vision, Long Term Disability and Basic Life & AD&D 401(K) Retirement Plan with Company Match Paid Time Off: Personal Days, Birthday, Sick, Holidays, Bereavement, and Volunteer Time Off Supplemental Insurance Employee Assistance Program Wellness Programs 529 College Savings Plan The Leasing Consultant markets the apartment community and presents features and benefits of the community to prospective residents.
Secures lease agreements from qualified persons. Must be self-motivated, with
high energy and commitment to high performance in a busy, multi-task work environment. Must have the desire to work both independently and as a team. Specific duties include: Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, resident with a concern, service request, etc. Transfers calls to Community Manager when appropriate. Maintains awareness of local market conditions and trends. Contributes ideas to the Community Manager for marketing property and for improving resident
satisfaction. Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.
Types miscellaneous resident communication as needed. Completes all lease paperwork including related addenda and accepts rents and deposits. Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up. Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies. Assists Community Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
Ensures all rental practices comply with federal, state, and local laws Provides excellent customer service for residents. Other duties as assigned. Skills/Qualifications : Minimum one year experience in Property Management or related field. MS Office: Word, Excel and Outlook Experience with Yardi preferred. Experience with LIHTC program preferred. College degree preferred. Additional Skills: Understanding the Customer, Closing Skills, Prospecting Skills, People Skills, Problem Solving, Legal Compliance, Meeting Goals Full-time position (40 hours) with weekend hours required. NOTE: As a condition of employment, a satisfactory drug test and background check are required.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Equal Opportunity Employer A proud Virginia Values Veterans V3-certified company
Real estate jobs refer to professions within the property sector, encompassing roles such as real estate agents, brokers, developers, appraisers, and property managers. Characteristics of these jobs often include a focus on sales and negotiation, property management, market analysis, and customer service. Additionally, real estate careers typically demand a deep understanding of local property laws and regulations, excellent interpersonal skills for client interactions, and for some roles, an ability to assess property value and potential investment opportunities. The field is dynamic, with income often based on commission and performance, offering opportunities for both entrepreneurial individuals and those preferring to work within established companies.
Real Estate Jobs refer to professional roles within the property market, encompassing activities like buying, selling, leasing, and managing real estate. These jobs vary from real estate agents and brokers, who facilitate transactions, to appraisers and property managers, ensuring the value and maintenance of assets. Key features of these roles include direct interaction with clients, the potential for high earnings tied to commissions, and a focus on local markets. Real estate careers demand strong interpersonal skills, knowledge of market trends, and a solid understanding of property laws and finance.
Real Estate Jobs refer to professional roles within the property market, encompassing activities like buying, selling, leasing, and managing real estate. These jobs vary from real estate agents and brokers, who facilitate transactions, to appraisers and property managers, ensuring the value and maintenance of assets. Key features of these roles include direct interaction with clients, the potential for high earnings tied to commissions, and a focus on local markets. Real estate careers demand strong interpersonal skills, knowledge of market trends, and a solid understanding of property laws and finance.
We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Being a part of Fairfield means more than a rewarding career with personal growth.
It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture. ABOUT THIS POSITION: Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Community Managers
are independent leaders that maintain these high standards and approach all facets of the property's operations with strong business instincts and a customer-centric mindset.
Community Managers play a critical role in hiring, coaching and supervising a high performing team. Their focus is to ensure the property's revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents. This is a busy, exciting job for a dynamic, self-motivated collaborator who is passionate about a vibrant career in residential property management. This position reports to a Regional Manager. WHAT YOU CAN EXPECT TO DO IN THIS ROLE: TEAM MANAGEMENT
Recruit, lead, motivate, and develop a high performing and diverse staff.
Provide coaching, guidance, ongoing feedback and light mediation. Ensure adherence by all staff to company policies and procedures. FINANCE MANAGEMENT Prepare, execute and truly own the property's operational budget. Utilize an online accounting system such as Yardi to generate and review reports to ensure property is within budgeted expectations and make recommendations for cost savings and revenue generating opportunities. Oversees customer collections and implements legal proceedings when necessary PROPERTY MANAGEMENT Ensure budgeted occupancy levels at budgeted rental rates are in conjunction with other goals of the property.
Prepare and conduct property inspections and corporate or investor tours. Maintain a collaborative working relationship with the on-site professional team to seamlessly coordinate and prepare for the welcoming of all new residents. AFFORDABLE COMPLIANCE Gather and follow up on all verifications of income, as required for LIHTC and/or HUD programs. Monitor correct usage of income and rent limits as well as utility allowances. Walk units to prepare for state required inspections. Maintain positive relationship with local housing authority.
SALES & MARKETING Ensure the effective execution of marketing programs per branding and marketing standards. Represent and ensure the content for your property is represented accurately on marketing assets such as the property website and social media. CUSTOMER SERVICE Increase resident satisfaction through lease renewal strategies and resident retention plans. Serve as a Fairfield ambassador by effectively and professionally managing residents' concerns WHAT YOU'LL NEED ON DAY ONE: Minimum of three years of property management experience required. Minimum of three years LITHC experience required.
Experience using Microsoft Outlook, Word, and Excel. Prior experience preparing for a REAC inspection, as needed for HUD properties. Experience in a leadership position and in managing a staff preferred Experience using Yardi or other related property management accounting software. Experience in writing and maintaining budgets. Strong understanding of federal, state and local fair housing laws and provisions. Strong knowledge of IRS 8823 guide and HUD 4350.3 Manual. The ability to read and understand regulatory agreements. A previous track record of maintaining occupancy and net operating incomes in multi-family property management position(s).
High school diploma or equivalent required; Bachelor's degree preferred. Industry certification preferred. Housing Credit Certified Professional (HCCP) Designation preferred. Certified Credit Compliance Professional (C3P) Designation preferred. Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred if HUD property. Valid driver's license required. The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.
#LI-NICOLEEstimated Rate of Pay: $88,000.00 - $97,000.00This position is exempt; the range above reflects annual salary. The pay range displayed for this position is determined by skills and experience required, location and job complexity. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any).
In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
