Corp H&W/Quality Assurance Specialist (AD) | Cincinnati, OH

Detailed Information

  • Location: Cincinnati, OH

  • Company: Kroger

requirements and work in collaboration with operational teams to improve services and quality. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Associate Degree health care related field - 2+ years of experience in quality assurance or audit - 3+ years healthcare experience - 1 year of experience of as a patient care technician, LPN, shop technician, or equivalent - Proficient in Microsoft Office - Ability to learn, understand, and apply new technologies - Analytical and problem-solving capabilities - Strong computer skills and experience with medical or prescription billing systems and/or EHR systems - Ability to handle multiple

priorities - Ability to remain flexible and adjust promptly and effectively during times of change - Excellent administrative, communication, and organizational skill with high attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information Desired - Any experience with e Clinical Works (ECW) - Any experience with EPRN- Conduct quality backssments, evaluations, and audits for the delivery of H&W services, programs, processes, and initiatives - Identify process or system improvement needs from analysis of data and results of quality backssments, evaluations, and audits - Develop and assist with execution plans to achieve optimal levels of performance -

Communicate with quality leadership identified opportunities from review and analysis of reports, systems, and dashboards - Identify nonconformance and collaborate to solve problems through the Nonconformance Management Program (i.

e. corrective action and preventive action) - Assist leaders with root cause analysis and appropriate corrective and preventive action strategies to eliminate nonconformance - Assist with activities related to quality committee meetings with regions, divisions, and corporate H&W leadership teams - Extract, analyze, and summarize data from corporate/division/regional systems; create meaningful and actionable reports and insights derived from data captured through audit/evaluations backssments and use to identify and communicate trends - Assist with special projects at the discretion of manager or other team leadership - Evaluate processes within an area of responsibility in order to recommend and participate in process or quality improvement initiatives - Must be able to perform the essential job functions of this position with or without reasonable accommodation

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