Location: Spokane, WA
Company: Virtualvocations
Quality Assurance (QA) Jobs encompass roles focused on ensuring that products or services meet established standards of quality, reliability, and performance. These positions typically involve identifying defects, designing test procedures, conducting tests, and making improvements. Key characteristics of QA jobs include attention to detail, a strong understanding of quality metrics, the ability to analyze data, and problem-solving skills. Individuals in QA roles work closely with development teams and are critical in maintaining customer satisfaction by preventing errors and enhancing the user experience.
Quality Assurance (QA) jobs involve ensuring that products and services meet certain standards of quality before they reach the consumer. Those in QA roles are responsible for developing and implementing testing processes, inspecting products for defects and non-compliance, and analyzing quality data to drive improvements. A key characteristic of QA positions is the focus on preventing errors rather than just correcting them, which necessitates a proactive approach and attention to detail. Additionally, QA professionals often collaborate closely with production teams to foster a culture of quality throughout an organization.
Quality Assurance (QA) jobs involve ensuring that products, services, or software meet established standards of quality before they reach the consumer. Professionals in QA roles are responsible for identifying defects, implementing test strategies, and ensuring compliance with industry regulations. Key features of QA jobs include attention to detail, a systematic approach to problem-solving, and a focus on continuous improvement. QA specialists work to prevent errors and enhance customer satisfaction by aiming for zero defects and delivering reliable performance.
team culture, empowers creativity & experimentation, & intellectually challenges for better & faster solutions. Be involved in all facets of grant, billing, & quality assurance supports to WFS programs including, but not limited to: creation of the larger framework, auditing materials & process, process documentation, establishing metrics & dashboards, & building a WFS Quality Assurance Program that is in accordance with CARF accreditation standards & grant requirements.
The WFS Billing QA Manager will be designated with identifying opportunities to improve the revenue cycle & assist in the resolution of issues. The individual will be responsible for building & maintaining collaborative
& productive relationships within the organization & driving billing performance. Must pass background & driver record check. Education &/or Experience : Bachelor's degree from four-year college or university; or two years related experience &/or training; or equivalent combination of education & experience.
Essential Duties & Responsibilities include the following: Strategy & Planning Draft quality assurance policies & procedures that ensure compliance with applicable CARF standards for WFS employment & rapid-rehousing programs, program regulations, funding contracts, & agreements. Devise sampling procedures for recording & reporting program performance. Monitor & analyze trends in quality
assurance to make recommendations for the future & to identify areas for possible efficiencies.
Operational Management Maintain a high level of knowledge of the WFS programs including laws & regulations that may govern such programs. Review content of participant records to validate the quality & delivery of appropriate service(s) & complete corrective action reports to help ensure that the goals & objectives of WFS are being achieved. Compile timely status reports listing corrective actions & deadlines for completion by WFS programs. Facilitate proactive solutions by compiling & analyzing data. Identify training needs & organize training interventions to meet quality assurance standards.
Train & provide guidance to supervisors regarding quality assurance policies & procedures. Work to eliminate missed revenue opportunities & discover opportunities for revenue growth & improvement. Conduct random QA self-audits. Communicating feedback on findings to Program Leadership Team. Proven ability to perform strategic planning & priority setting for a billing department. Proven track record for improving process efficiencies & solving problems. Strong leadership skills. Communication & management style that fosters team relationships & effectively communicates information using diplomacy & good judgment.
A high degree of attention to detail, procedures, processes, & policies with an understanding of accounting. Ability to backss & improve existing systems & processes. Maintain a positive attitude & the ability to be flexible in light of changing job situations, work demands, & priorities. Possess a high level of ethical & professional standards in accordance with agency policy. Possess advanced knowledge of methodologies of quality assurance & standards. Excellent analytical & problem-solving skills. Follow all policies, procedures, & directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.
Properly wear & maintain all required Personal Protective Equipment (PPE). Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal. Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA). Other duties as assigned. Job Posted by Applicant Pro
Quality Assurance (QA) jobs involve ensuring that products, services, or processes meet established standards of quality through systematic activities and measures. These roles typically focus on preventing defects, identifying potential issues, and implementing solutions to maintain quality consistency. Key features of QA positions include rigorous testing, meticulous attention to detail, and a commitment to continuous improvement. QA professionals work across various industries, from software development to manufacturing, to safeguard customer satisfaction and comply with regulatory requirements.
