QA/QC Analyst | Boston, MA

mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The QA/QC Analyst will assist in the development of the MBTA's quality management program through the development of mathematical models and analytics of asset performance based on condition and preventative maintenance inspections performed by subject matter experts in the field, by sampling audit data for accuracy, conducting trend analyses for the identification of possible defects and reporting findings as well as follow up with the inspectors, reviewing, and/or improving processes to ensure the integrity of the MBTA Quality Management Program, building

reports and dashboards on preventative maintenance inspections and audits for MBTA leadership, supporting the Quality Manager's audits and inspections with analysis to prioritize and identify risk, and collecting and analyzing data to statistically verify and identify the root cause of quality audit findings.

Duties & Responsibilities Support the overall goals, priorities, and strategic initiatives for all QA/QC Infrastructure Initiatives. Collect asset quality inspection data, verify, and document as part of the Quality Management Program. Assist with the development and documentation of condition-based backssments as well as, document the determining inspection criteria for monitoring

maintenance practices and procedures, and assist in establishing criteria for component removal, refurbishment, and preventive maintenance cycles based upon data-driven metrics.

Measure the effectiveness of asset (both class and individual) inspection and preventative maintenance programs. Establishes goals, priorities, and strategic initiatives for the delivery of QA/QC infrastructure maintenance requirements. Prepare, author, and develop periodic detailed reports to Senior Managers, Directors, Managers, Superintendents, and Supervisors based upon data derived from the EAMS to identify instances requiring engineering improvement. Conduct routine quality audit inspections during both standard and non-standard working days and hours dependent upon the business needs.

Communicate effectively with customers, vendors, and employees. Enforce the Quality Management division policies and procedures by monitoring that policies and procedures are followed as it relates to assets, audit requirements, and other MBTA manuals and directives. Provide QA/QC support to the department on matters as directed and requested; serve as staff on a variety of committees; prepare and present reports, presentations, and other necessary correspondence. Report on the performance of Quality Assurance Standards to MBTA senior managers and other stakeholders.

Review inspections, test samples, reports, and other data to determine the State of Good Repair of assets and components. Available to work all shifts and locations as assigned or directed. Assists in the Authority's response to extraordinary situations including emergencies, derailments, accidents, serious service delays, and severe weather in order to ensure the safety and securement of riders, employees, and MBTA assets. Communicate effectively with customers, vendors, and employees. Available to work all shifts and locations as assigned or directed.

Available to work as per assignment by the MBTA twenty-four (24) hours per day, seven (7) days per week as directed by supervisory personnel for severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. Adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies. Perform all other duties and projects that may be assigned. Minimum Requirements & Qualifications Bachelor's degree from an accredited institution in a related field.

Two (2) years of data analysis data mining report generation experience. Data analysis or related experience. Engineering experience preferably in rail signaling, track structure maintenance, transit power systems or buildings and facilities maintenance, or in the inspection of facilities construction and inspections with knowledge of civil specifications and drawings. Quality-related knowledge and experience. Knowledge of recent developments, current literature, and sources of information related to QA/QC innovations and trends in Infrastructure design and development.

Utilizing personal computer software programs affecting assigned work and compiling and preparing QA/QC standards and reports. Knowledge of Federal, State, and local laws, codes, and regulations. General Skills Proficiency with Word, Excel, Power Point, and database applications. Knowledge of modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and computerized statistical databases. Principles and practices of technical writing.

The ability to read, interpret, and make recommendations based on technical documents and drawings including blueprints, maintenance manuals, specifications, schematics, fluid, and other sample tests. The ability to work safely in an active railroad and maintenance environment and the physical constraints associated with the working environments. The ability to quickly learn new technologies tools and processes. The ability to effectively work with employees at all levels within the Authority, vendors, and individuals outside the agency. Excellent written and verbal communication skills.

Excellent customer service and conflict resolution skills Other Requirements Have the ability to work any and all shifts and/or locations assigned or directed. Be available to work twenty-four (24) hours per day, seven (7) days per week in the case of emergencies related to weather or special events Preferred Experience and Skills A bachelor's degree or above in from an accredited institution in Building Construction and Facilities, Engineering, Technology, Science (i. e. Physics, Mathematics, Environmental, Materials), or a related field. Two (2) years of experience working in rail signaling, Maintenance of Way, Facilities Maintenance, or Civil, Electrical, or Power Engineering (foreperson or above) in the transit industry.

Working knowledge of American Railway Engineering and Maintenance-of-Way Association (AREMA) standards. Working knowledge of American Public Transportation Association (APTA) Standards. Occupational Safety and Health Administration (OSHA) 10 certification. National Fire Protection Association (NFPA) 70E certification. Experience working with the National Electrical Code. Basic knowledge of EAMS. Extensive experience in project management, technical design, inspection, rating schemes such as NBIS, and rehabilitation experience on transit infrastructure projects.

Experience managing and reviewing structural, geotechnical schema, and related engineering services. A Licensed Electrician or Power Lineperson. Certified Facilities Manager. Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.

A master's degree in a related subject substitute for two (2) years of general experience. A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience. Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job.

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions.

International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U. S. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared " states of emergency, " employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-xyz X or xyz X@. Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer.

For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit /careers-app-definitions. PDN-9af5fdcd-1296-4d25-8ce7-50ab05299664