Job Duties Compiles patient information such as diagnosis, reason for appointment, medications, and allergies prior to appointment or procedure. Creates memos and letters for patients as requested by physicians or other hospital care providers. Arranges ambulance and wheelchair transportation in conjunction with LVHN Transfer Center for patient discharges and hospital transfers.
Provides medical information to post-acute services, providers, and payors after information obtained from patient or legal representative. Documents all interventions succinctly and in a timely manner in the medical record. Manages unit scheduling orders work queue and ensures that orders are linked to appointments
or procedures for follow-up care. Reviews and completes Medicare Notice of Hospital Discharge with inpatient and behavioral health hospital admissions for beneficiaries in hospital.
Schedules appointments at patient hospital bedside and confirms with patient and family all scheduled appointment dates and times. Minimum Qualifications Bachelor's Degree in healthcare related field. 2 years of experience in healthcare related field or less than 1 year as a new graduate. Knowledge of patient appointment and procedure scheduling rules, insurance, Medicare and Medicaid, Health Insurance Portability and Accountability Act (HIPAA), and medical terminology. Knowledge of discharge planning regulations,
patient choice, and insurance authorization as needed, Familiar with electronic health records and documentation.
Preferred Qualifications Bachelor's Degree in social work. Physical Demands Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position.
It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
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