Location: South Jordan, UT
Company: Pointclickcare
full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey. For more information on Point Click Care, please connect with us on Glassdoor and Linked In.
Position Summary: Your focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately
complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.
Responsibilities: Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities Facilitate the resolution of simple to moderately complex technical issues by way of log analysis, research, or problem recreation Work cross-functionally within the team, to deliver quality, satisfaction, and resolutions
to customers Effectively use and search the knowledge base, occasionally contributing new or updated content Meet or exceed established service delivery guidelines and key performance indicators Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system Be available to work rotating shifts between 8am to 8pm EST on weekdays with occasional scheduled overtime for weekends, holidays, and on-call as necessary when determined by business need What does it take: Understand the business processes and practices within a long-term care or medical facility Strong, demonstrable problem-solving skills Excellent communication skills, written and oral Energized and motivated by a fast paced, dynamic, high demand working environment Demonstrated ability to multi-task, prioritize, and manage customer expectations A quick learner with acumen for software and technology A patient and active listener who is detail-oriented High level of customer focus and empathy Familiarity with Point Click Care software is an asset Required Experience: 1-2 years practical experience supporting and trouble-shooting web-based software applications Experience using diagnostic tools to help resolve customer issues Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities Bachelors Degree or post-secondary schooling is preferred It is the policy of Point Click Care to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, interaction, interactionual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Point Click Care welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact xyz X@ should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how Point Click Care uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact Point Click Care's human resources team: xyz X@ Point Click Care is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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horizons and choose a different adventure. One of our dedicated and experienced staffing specialists is ready to match your medical expertise and goals with exciting and rewarding opportunities. Description Looking for a caring and efficient CT Technologist.
CT Tech performs a variety of imaging procedures, including CT procedures, and is responsible for patient safety protocols. Provides care appropriate to condition and age of the patient, including pediatric, geriatric and general population. Functions as the first line interface with customers in the successful accomplishment of their imaging needs. Requirements • Current ARRT Certification • AHA BLS • One year previous radiologic/imaging
experience required When you work with AB Staffing, you enjoy TOP $$$ as well as the following perks: • Dedicated and experienced staffing specialists here to serve you • Professional housing assistance to simplify your journey • Medical, Dental and Vision Insurance plans available • 401(k) and Flex Spending available • Paid vacation time upon eligibility • Credentialing assistance before, during and after you work with us • Untaxed per diems and travel stipend for our providers on the road • Referral bonuses • Direct Deposit paid WEEKLY Since 2002, AB Staffing Solutions, LLC, has placed Nursing, Allied and Locum Tenens Professionals at facilities across the country!
With every successful
placement, our providers improve patient care while exceeding the needs of our valued clients!
AB Staffing Solutions, LLC is an EOE, including disability/vets. For more details: jobs-search. org/technology_salt-lake-city-c448908/job_i1970971632
is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. About Anders Group WHY ANDERS? Anders Group is a Joint Commission accredited staffing agency and stands out from other agencies by our commitment to making sure our travelers are given the best customer service.
Our team works hard to find the best jobs with the most aggressive rates! Anders Group offers rewarding assignments and competitive compensation packages, nationwide! We offer the following benefits from day one: Health Insurance, Including a Buy-up Option Dental Insurance Vision Insurance Life Insurance 401(k) Licensure Reimbursement Premium Pay Packages CEU
Reimbursements Daily Per Diems Travel Reimbursements Rental Car Allowances Continuing Education Resources Referral Bonus And Many More! THE ANDERS DIFFERENCE You're committed to providing exceptional healthcare.
We're committed to you. Anders Group was founded by a team of healthcare recruiters who had built strong relationships with healthcare facilities and professionals nationwide. As staffing firms shifted their focus to numbers and margins, these recruiters saw a need for a company to take a different approach to staffing. Anders Group was founded in 2010 to do just that. We focus on individual and facility goals to make quality placements. Great people working with great facilities
make for the best placements. Through our focus on providing the best experience to Allied and Nursing health care professionals, Anders Group has grown to be a top staffing firm in Healthcare.
We look forward to working with you! Benefits Medical benefits Dental benefits Vision benefits Life insurance 401k retirement plan License and certification reimbursement Continuing Education Referral bonus For more details: jobs-search. org/technology_salt-lake-city-c448908/job_i1971744515
with United Healthcare PTO plan -- start accruing on day 1, use during contract or cash out at the end! Guaranteed stipend if facility calls you off Extra hour bonus -- earn an additional hourly bonus for working over your weekly contracted hours Stability Job ID #589419.
Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Echo Tech About Stability Healthcare Stability Healthcare was founded in 2009, with the mission of becoming the best Travel Nursing Agency in California. We have been rated one of the top travel nursing agencies and offer our nurses the highest paying travel nursing jobs
available. We have access to the best travel assignments from 1000’s of facilities. You can start the year off in sunny California, spend the Spring in the Colorado Rockies, enjoy the Summer in the Mid-West, experience the change of seasons in Boston and New York, and hit the beaches of Florida in the winter.
Our Nurses work in the best hospitals and health systems in the country. Benefits Guaranteed Hours Benefits start day 1For more details: jobs-search. org/technology_salt-lake-city-c448908/job_i1971241107
Wanderly’s Universal Application, below are the details of this Travel Allied Job including the Travel assignment salary: Specialty: Echo Tech Allied Travel Echo Tech (Echo) Allied : Draper, UT Travel Assignment Salary $2014/Week Start Date : January 08, 2024 Travel Allied Job Assignment Length : 13 weeks Travel Assignment 40 hours per week Shift : 8 hours, day PK-24003430For more details: jobs-search.
org/echo-tech_draper-c448894/job_i1971175320
