Location: Boston, MA
Your Team We are seeking a motivated and savvy Content Strategist to coordinate our content creation needs in a fast-paced work environment. You will work with internal partners to develop and curate engaging educational content for our clients. Your work will directly supply to Fidelity's Stock Plan Services (SPS) goals as we improve self-service and global delivery.
The Expertise You Have 3-5 years business experience in a related role, plus an undergraduate degree or equivalent experience in English, Journalism, Communications, Education, or a related field Strong research, writing, and project management skills with experience in minimizing subject matter expert (SME) and client time,
eliciting clear impacts/outcomes from content and content creators Demonstrated experience and proficiency working in fast-paced business environments with a focus on both quality and speed Experience writing and conceptualizing visual designs a plus Experience collaborating with animators, graphic designers, and user experience designers a plus Experience in financial services a plus The Skills You Bring Curiosity to learn how new processes and products work and then document the learned steps for others to leverage Passion for communicating visually and in accurate, clear language to help people understand and engage with information You are proficient in Microsoft Office Suite, and have some
familiarity with project management tools such as Smartsheet, Jira, etc.
and are capable of quickly learning and adopting new technologies You enjoy being the person on the team who can learn a new topic and explain it to others You are skilled at influencing and collaborating with members of your own team and business partners in-person and using video conferencing technology, email, and other virtual work platforms You are highly creative, but also interested in how creative skills translate to business goals and achievements You focus on the customer, listening closely for their needs and keeping their language and priorities top of mind as you write and design The Value You Deliver Creating an ongoing and growing library of client resources, using accurate, clear, accessible, client-friendly language and standard processes in written storytelling, in compliance with the visual design standards, brand guidelines, and legal/regulatory processes of the business in order to educate clients on equity compensation Being responsible for the translation of your writing into video mockups, incorporating feedback and edits, implementing those edits, and ensuring a high-quality final product Writing, editing, and maintaining accessibility features for a library of client facing SPS education products Supporting good process and project management practices, in order to keep production work consistent, of high quality, and sustainable.
Collaborating with your team members, SMEs, and clients to ensure efficient workflow and quality assurance Supplying ideas for improving future generations of the client education product, as well as related print and audio assets that support the education function, in order to support a culture of continuous improvement and innovation Interviewing SMEs and other business partners to discover relevant product information, synthesizing that information, and turning it into clear, accurate processes, guides, and client resources Supporting and giving to a Stock Plan Services content management framework that is scalable and efficient Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want.
We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of ourdiverse and inclusiveworkplace where werespectandvalueour associates for their unique perspectives and experiences.
For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Company Overview Fidelity Talent Source is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.
S. -based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity Talent Source. Apply today at. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity Talent Source will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
To initiate a request for an accommodation, please contact our HR team at xyz X@. Information about Fidelity Investments At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
For information about working at Fidelity, visit. Fidelity Investments and Fidelity Talent Source are equal opportunity employers. PDN-9ac7c11e-6b05-430f-a19a-b804ae2e3fe6For more details: jobs-search. org/content-strategist_boston-c434671/content-strategist-boston_i1959027346
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