Senior business analyst (remote) | Columbia, MD

Detailed Information

  • Location: Columbia, MD

and testing within Networks Operations. The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user.

The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business

area and the technical or software development team through which requirements flow. The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

ESSENTIAL FUNCTIONS: Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements. Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. Facilitates requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning

for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.

Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users and less experience team member. Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in Salesforce, Facets and other surround systems, software and processes.

Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues. Reviews, analyzes and creates detailed Project Requirements Documentation (PRD) of business systems, processes, software and user needs. Responsible for the written documentation of requirements in accordance with established standards, in a clear and well-organized manner.

Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity. Monitors and reports project status to cross-function and varied audience. Identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests. Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally. QUALIFICATIONS: Education Level: Bachelor's Degree in Business, Information Technology, Computer Science or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years progressive experience in business analysis, systems analysis, testing or other analytical experience Preferred Qualifications: Previous experience with Salesforce platform and writing Agile User Story and the software life cycle. Demonstrated ability to deliver high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions.

Knowledge, Skills and Abilities (KSAs)High-level of knowledge and understanding of business products and services. Microsoft Office applications usage. Excellent communication skills both written and verbal. Ability to analyze, organize, and prioritize work while meeting multiple deadlines. Salary Range: $66,960 - $132,990Salary Range Disclaimer The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration.

It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, Care First offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department Networks Data Mgmt & Analytics Equal Employment Opportunity Care First Blue Cross Blue Shield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Where To Apply Please visit our website to apply: /careers Federal Disc/Physical Demand Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS: The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. Sponsorship in US Must be eligible to work in the U. S. without Sponsorship. #LI-NH2PDN-9acbab30-455f-40e8-9b08-248193fdf1a5Remote working/work at home options are available for this role.

For more details: jobs-search. org/technology_columbia-c434176/senior-business-analyst-remote-columbia_i1959027674

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