Business Analyst - Senior | Springfield, MA

Detailed Information

  • Location: Springfield, MA

  • Company: The Computer Merchant

playing a pivotal role in driving our digital transformation and collaboration with strategic vendors. Bring your expertise in the financial services industry and technology solutions to impact key initiatives. Your agility, collaboration skills, and proficiency in both written and verbal communication will be essential.

In this position, you will support key initiatives impacting our digital transformation and work we do with strategic vendors and services. The ideal candidate will have a strong background in financial services industry and building technology solutions. In this role, you will be responsible for eliciting and documenting business requirements, understanding technical

dependencies, and helping to envision creative solutions to both business and technical challenges. Candidate must be agile, collaborative and possess excellent written, verbal, and communication skills.

The Top Required Skills and Experience: Financial Services Industry Background: Demonstrated experience and strong background in the financial services industry, coupled with expertise in building technology solutions. Business Analysis: Proven ability to elicit and document business requirements, comprehend technical dependencies, and devise creative solutions to address business and technical challenges. Agile Collaboration: Agile mindset with the capability to work collaboratively,

ensuring seamless communication with both business and technical stakeholders.

Project Leadership: Seasoned in handling broad-scope projects independently, simultaneously managing multiple project tasks, and providing leadership in business analysis across parallel initiatives. Requirements Definition: Proficiency in defining business and/or systems scope and objectives, encompassing user needs and industry requirements. Expertise in facilitating requirements gathering sessions, documenting business system requirements and use cases. Team Mentorship: Ability to assist team members in understanding business requirements, offering mentorship and coaching to fellow Business Analysts.

Project Lifecycle Involvement: Active participation in all project phases, from planning and development to testing. Collaboration with business stakeholders, project managers, and solution architects to ensure quality delivery. Analytical Skills: Lead the analysis of business processes, procedures, data, and rules. Provide oversight of overall work product quality. Negotiation and Influence: Proficient in negotiating and influencing requirements direction, contributing to effective project outcomes. Support and Root Cause Analysis: Lead/consult on escalated support issues and root cause analysis.

JOB DESCRIPTION: The Team: Join our cross-discipline technology team collaborating closely with operations, CFO, and distribution business teams. Leverage your business knowledge and technical skills to deliver solutions enhancing the financial professional experience. The Impact: Your role involves handling broad-scope projects independently, ensuring high-quality project delivery and fostering continuous improvement in business operations. The Minimum Qualifications: Bachelor's degree or equivalent work experience 5+ years of Business Analyst experience Authorized to work in the United States without sponsorship now or in the future Previous experience with financial services products and technology The Ideal Qualifications: Experience with both Waterfall and Agile methodologies Previous experience with financial services products or insurance Proficiency in technical writing Testing skills Tools: Proficiency in JIRA, Confluence, Microsoft Office, and Sharepoint.

Equal Opportunity Employer Veterans/Disabled While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.

Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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