Security Concierge BNY Mellon | Pittsburgh, PA

Detailed Information

  • Location: Pittsburgh, PA

  • Company: Allied Universal

coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions! Security Concierge Needed Downtown at BNY Mellon Schedules Available: $23.18 per hour Mon - Fri 7am to 3pm - Weekly Pay - Daily Pay - A Work Today, Get Paid Today Option!

- Uniforms and Equipment Provided at No Cost - Excellent Benefits and Career Progression - Paid Training Allied Universal Services is currently searching for a Professional Security Shift Supervisor. Job description below: Security Concierge - Looking for more of a high end hotels style greeter , Very Strong customer service skills, very strong computer skills/communication skills(

answering phone/send emails to high level clients), Will be handling the visitor email inbox, helping/working with BNY Mellon event coordinators with events. Standing out in front of the security desk up to 8 hrs day greeting visits and clients coming into the building.

Providing escorts to floors and to meetings. Help look over the security desk to ensure the officers are following all BNY Mellon signing protocols. Work special events details, pre-register guests in Ccure-9000 and have guest badges and ID's ready to go for high-end clients coming from other sites. Job responsibilities for these workers vary widely from one employment setting to another. However, in general, they are

expected to provide personal services to consumers/guests served by their employers.

Those services may include: Answer phone an email inquiries from potential guests in a timely and respectful manner Manage guest/customer complaints Perform basic administrative/secretarial/reception duties Greet guests and visitors warmly and make them feel welcome and attended Receive and redirect mail, phone calls, packages, etc Ensure that guest spaces and lobby are clean and tidy at all times Act as a liaison between guests and any department necessary including the Building management corporate security and event staff etc Anticipate guests needs in order to accommodate them and provide an exceptional guest experience Maintain inventory of supplies and order new stock as needed Preregistering guests in the visitor management system.

Escorting clients to floor/meetings Working with event staff Develop network of contacts, service providers and businesses within their communities to serve guests Supervisor security officers to make sure company guest policies are followed Qualifications for Concierge 1+ years of previous customer service experience Positive phone demeanor and superior written and verbal communication skills are essential Must have a service oriented mindset and be capable of making every guest feel valued Knowledge of basic office equipment, including printers, scanners, copiers, etc Exemplify strong organizational skills and attention to detail Competent working with Microsoft Office suite, including Word, Outlook and Excel Possess a positive attitude and be willing to work as part of a team Willing to work irregular shifts and weekends Allied Universal is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.

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