Patient Services Spec. Sr (Perinatal Program) Panama City | Orlando, FL

Detailed Information

  • Location: Orlando, FL

  • Company: Nemours Children's Health System

and scheduling processes following standard business practices. Provide service to internal and external customers as a member of the clinic team and act as a resource to team members. Will also act as a team trainer, mentor, and lead worker. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by employee's supervisor.

Customer Service: answer phone lines in a prompt and courteous manner, triage call and handle appropriately. Registration: collect, maintain, and ensure accuracy of information through the use of standard business practices. Financial: collect, verify, and maintain patient insurance information, including authorizations and referrals.

Scheduling: Advanced and comprehensive understanding of visit types, templates and how to efficiently schedule a clinic session. Additionally, rescheduling cancellations and appropriately documenting correct cancellation reason.

Communication: daily triage and management of electronic communication (Outlook, Right Fax, EPIC in-basket, Xtend) daily. Other: Ability to cross cover in other areas such as Intake, Check-out and Reception. All other duties as assigned by supervisor. Requirements Must have a High School Diploma. Minimum (3) three years of experience. Medical Office and/or Cal Center experience required. PDN-9aebecd-a3d5-55e01d0c81ea

View Jobs by Category >>

Related Jobs