Location: Jacksonville, FL
Company: Nemours Children's Health System
or verifying and updating patient demographic information Check in / Check out in a timely manner. Giving patients clinic-specific forms Verifying Guardianship, obtaining insurance cards Verifying Insurance coverage Collecting copays, prepayments, and past-due balances.
Schedule appointments according to office scheduling policies Set up a new patient chart/ EHR chart. Verify and/or obtain authorization/referral information when required at each encounter. Documentation: Ensure all annual mandatory forms are complete, accurate, updated, and on file in accordance with NCC policies. Other duties may include: Sort and deliver mail, medical records, and other correspondence. Maintain the
work area and lobby in a neat and orderly manner. Participate in staff & educational meetings. Takes phone messages when appropriate. Perform other duties as assigned during " down " times, i.
e. attaching claims to visits, working on workques. The Ideal Candidate provides impeccable customer service and possesses the following Qualities: Initiative-taking, can work independently, yet be part of a team. Experience collecting revenue, Cheerful outlook, adapts quickly to process. Builds and Maintains Relationships: Seeks to understand colleagues' priorities and working styles and develops relationships across areas. Communicates Effectively: Openly shares information with others
and communicates in a clear and courteous manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools, or systems and displays willingness to go above and beyond. Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Job Requirements High School Diploma required. Specialized (1-2 years of training beyond high school). Minimum of two (2) to three (3) years of Medical Office experience.
Bi-lingual (English, Spanish), Preferred EPIC experience preferred. PDN-9aebec80-4d73-4e89-9945-fa37e79831be
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