Location: Memphis, TN
Company: Methodist Le Bonheur Healthcare
more than average difficulty. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High school diploma or equivalent Minimum of two years of experience in general office clerical work N/A PREFERRED: N/A N/A N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities Working knowledge of office procedures and practices.
Working knowledge at basic proficiency level for windows-based software applications. Proven record of providing excellent customer service. Excellent interpersonal skills. Ability to learn, synthesize and maintain up-to-date working knowledge
of the department, personnel, and changing technology. Ability to perform computerized data collection and entry and to navigate in a windows environment. Ability to communicate promptly, clearly and accurately in both written and oral form.
Ability to organize tasks and maintain control of work flow. Demonstrated ability to resolve routine problems using policies and procedures. Key Job Responsibilities Receives and directs telephone calls, messages, and inquiries ensuring that messages are relayed to the appropriate person. Places phone calls to exchange/obtain information. Enters and retrieves data into department computer system. Performs miscellaneous clerical duties. Performs other
job functions. Physical Requirements The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Ability to react quickly to emergency situations.
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