Location: Columbus, OH
Company: Jpmorgan Chase Bank, N.A.
procedures and tools to transform the way business is conducted. As a Marketing Associate within the E-Coupon team, you will provide guidance and support to multiple teams and lines-of-businesses across the firm by executing and supporting marketing programs/campaign fulfillments for key business marketing initiatives.
You will be a point of contact for multiple frontline teams where your primary focus will be to support data analysis and marketing technology needs while deepening business relationships. Job Responsibilities: Maintain and enhance the SQL coding, preferably in a Teradata platform for marketing fulfillments and initiatives. Collaborate with marketing strategy partners
to identify execution opportunities to define where and when the marketing fulfillment engine can be used to help drive business strategy; and assist in measurement and reporting as needed.
Ensure strong focus on end-to-end customer experience while ensuring all the details of the experience are flawlessly executed. Support new and regression testing of existing marketing fulfillment engine technical functionality to ensure optimal customer engagement. Research and respond to email inquiries that are send into the marketing fulfillment research email box using business-approved tools and ensure emails are completed within defined service levels Required qualifications, capabilities
and skills: 3 years of experience with relational database management and SQL coding, preferably in a Teradata platform.
Bachelor's degree in Management Information Systems, Computer Science or other technical discipline; or 5+ years equivalent work experience. Strong technical background and understanding in marketing offer delivery and platform architecture. Strong technical documentation skills. Strong project management, communications, multi-tasking, leadership skills. Strong relationship development and negotiating skills; able to work closely with external/cross departmental teams and vendors to deliver diverse, complex programs effectively. Ability to work within a structured marketing process and a desire for continual process improvement to deliver efficiencies.
high-energy, self-motivated professional who can manage multiple demands at once and works well under pressure, often times with tight deadlines. Ability to thrive in a fast-paced environment with a focus on teamwork and attention to detail; work well under pressure and tight deadlines; and manage multiple programs, each in a different state of completion. Sound understanding of Excel and Power Point. Preferred qualifications, capabilities and skills: 5+ years of experience with relational database management and SQL coding, preferably in a Teradata platform.
Experience using advanced SAS containing macros, SQL and Cloud Based SAS applications such as SAS Viya. Experience working with Control-M scheduler, UNIX shell scripting, and SFTP procedures. Strong understanding of marketing technology stack, including offer personalization and fulfillment applications. Proficiency in Microsoft Office Suite. Visual Basic experience is desired. Previous marketing experience in a Banking or Financial environment preferred Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, interactionual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
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