GA - Client Relations Associate (On-Site) | Duluth, GA

Detailed Information

  • Location: Duluth, GA

  • Company: Vensure Employer Solutions

and process over $135B in annual payroll. As a " One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting .

Position Summary The Client HR Associate is responsible for assisting with a variety of Client HR departmental administrative duties and projects. Essential Duties and Responsibilities In partnership with an HR Business Partner or team of HR Business Partners, the HR Associate is responsible for: System Support/Updates: Submit Client Space tickets for troubleshooting and system access. Provide follow-up communication

with client. Assist HR Business Partner with conducting client training of the Mineral Platform. Handbooks: Complete single state or non-complex handbooks for clients using Mineral Partner with the HR Business Partner for complex Handbook customization requests Labor Law Posters: Submit orders through Client Space case to order labor law posters for updates and/or new locations Terminations/Resignations: Partner with the HR Business Partner for off-boarding processes related to client worksite employee separations.

Paid Time Off/Vacation Policies: Partner with the HR Business Partner to ensure full PTO setup process: Joining client calls with the HRBP Creating forms per the client specifications

and state considerations (in conjunction with HRBP) They access the worksite location/address reports as needed to reference with the HRBP for this.

Using data from Vfficient to create balance import spreadsheets for the client to provide information to us. Creating cases in Client Space once the forms/balance information has been received; managing those cases and letting clients know once everything is ready to go. For an audit or a change request, they create cases in CS and work the process through with the PTO team as needed. Pull PTO reports from Vfficient to send to the client. Check auto enroll rules. Miscellaneous: Update HR contacts as needed in CS and Vfficient at the AVP's request.

Email the EPLI team to request that certification be sent to a client. Create/run client reports as needed/requested (i. e. EEO-1; etc) Complete/assist client new hire onboarding tasks such as background screens, new hire paperwork, E-Verify, etc. Assist with various projects, reports as needed Attend departmental and regional HR meetings as scheduled Build, maintain, and promote relationships with team members, colleagues ensuring effective communication and services that impact clients. Attend departmental and regional HR meetings on a weekly basis.

Knowledge, Skills, and Abilities Good communication skills both verbal and written. Well organized and attention to detail. Maintain confidentiality. Maintain professionalism. Able to work as a member of a team. Understand, interpret, and apply general administrative and departmental policies and procedures. Ability to consistently meet deadlines. Knowledge of Microsoft Outlook, Excel, Word and Teams. Knowledge of basic office equipment and CRM/HR software systems. Education & Experience High School Diploma Industry related experience a plus College units in human resource management, business or related field, or any similar combination of education and experience.

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