Location: Miami, FL
Company: Puttshack USA
fun - together. The Role: The Director of Operations c ultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience. The Director of Operations is responsible for building solid teams - through development, effective hiring, and engagement.
They are accountable for all venue business functions and the execution of consistent and flawless operational standards. In addition, they must display the ability to uphold Puttshack standards and procedures, maximize financial performance, and build relationships within their community to grow the Puttshack brand. What you'll do: Bring your 'A' Game each
and every day. Lead by example by demonstrating Puttshack Core Values. Supervise the Department Managers and their teams in providing best-in-class service.
Cultivate relationships with community leaders and organizations to ensure strong connections. Develop their team through coaching and purposeful feedback. Drive Associate engagement and entrepreneurial spirit. Promote safe operational standards for both Guest and Associate safety. Hold leaders accountable for managing venue operations. Hold departments accountable for budgets and spending. Delegate and follow-up on the completion of tasks. Interact with Guests to ensure they are always getting the best possible experience. Leverage
business metrics and trends to drive performance and to maximize profit and revenue.
What you will need: Director experience 5+ years Senior manager role in restaurant or entertainment venue with $10MM+ in sales. P&L experience. Experience with Food and Beverage management platforms. Comfortable using a variety of software platforms for scheduling, ordering, inventory, and venue management. Effectively manage and engage team of 150+ hourly associates. Flexibility to work varied shifts, including evenings, weekends, and holidays. Ability to stand and walk for long periods of time including maneuvering up and down stairs. Relentless-but intentional-spirit of innovation.
Excellent communication, time management, and organization skills. Ability to go above and beyond, demonstrating meaningful care in everything you do. A high level of emotional intelligence and overall self-awareness. What's in it for you: Paid PTO Health insurance: medical, dental, and vision 401K 50% off Food & Beverage Free Mini Golf Paid Parental Leave At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including interactionual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, interaction, age, disability, interactionual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions.
As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
Manufacturing/Operation jobs are positions focused on the production processes that convert raw materials into finished goods and products. These roles are critical in ensuring that items are crafted efficiently, safely, and to quality standards. Characterized by hands-on engagement with machinery, tools, and assembly lines, such jobs range from machine operators and technicians to production supervisors. Workers often collaborate in team-oriented environments, adhering to strict safety protocols and continuous improvement practices to meet production targets and deadlines.
Manufacturing or Operation jobs are roles involved in the process of producing goods and overseeing the efficiency of production lines. These positions may range from machine operators, assemblers, to quality control inspectors, and production managers. Key characteristics include a focus on safety, precision, and physical work, often requiring technical skills and the ability to work in a team-oriented environment. Such jobs are integral to transforming raw materials into finished products, ensuring operational excellence, and maintaining the workflow to meet business goals.
Manufacturing or Operation jobs are roles involved in the process of producing goods and overseeing the efficiency of production lines. These positions may range from machine operators, assemblers, to quality control inspectors, and production managers. Key characteristics include a focus on safety, precision, and physical work, often requiring technical skills and the ability to work in a team-oriented environment. Such jobs are integral to transforming raw materials into finished products, ensuring operational excellence, and maintaining the workflow to meet business goals.
