Location: Boston, MA
Company: Compass Group
makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.
Job Summary You will serve as our Senior Director of Operations and lead the team and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission. Key Responsibilities: Leads, manages, and encourages a complementary team
at a large account, with the goal of providing top-notch service to the client, students, and community Drives and develops self and team towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.
) May serve on the district leadership team and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from team members and partners Cultivates a culture of transparency, understanding, education, safety, and accountability at
the account Serves as the representative/brand ambassador within the district and community; attends key client and community events Ensures the needs of the clients are met or exceeded, retain the account, find cross-sell opportunities, and assist in the rebid process as directed Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.
g. food storage, sanitation) Maintains compliance regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time Champions development within the account; conducts performance evaluations, along with succession planning, has full understanding of all roles within the operation Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes Ensures consistent and fair administration of al policies and procedures Required Qualifications: Educational minimum and work experience Preferred Qualifications: Bachelor's degree and a minimum of three (3) years of management experience, preferably in food service, hospitality management, plant operations management, environmental services, laundry, or other Support Services area Is proficient in all aspects of food service management with a proven track record of success Has a consistent record of leading a business and a team, strong customer service, and good business and financial proficiencies Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills Champions the inclusive approach, and is proactive, positive, professional, and resilient Excellent computer skills and proficiency with Microsoft Office Suite and POS software Occasional travel required in this position Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, interaction, age, disability, veteran status, interactionual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
We encourage applicants with a criminal history (and driving history) to apply. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: 1227519 Chartwells HE KAREN SILBAR [[req_classification]]
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
Manufacturing or operation jobs refer to positions involved in the creation of products and overseeing the processes used to produce them. These roles may encompass tasks on the factory floor, such as assembly, machining, quality control, or on a managerial level, coordinating and optimizing the workflow, equipment, and staff. Key characteristics of these jobs include a focus on efficiency, safety, and adherence to production schedules and standards. Since they often take place in industrial settings, hands-on skills, attention to detail, and a strong understanding of machinery and manufacturing technology are essential. Additionally, these jobs contribute significantly to a company's output and overall success.
Manufacturing or Operation jobs are roles involved in the process of producing goods and overseeing the efficiency of production lines. These positions may range from machine operators, assemblers, to quality control inspectors, and production managers. Key characteristics include a focus on safety, precision, and physical work, often requiring technical skills and the ability to work in a team-oriented environment. Such jobs are integral to transforming raw materials into finished products, ensuring operational excellence, and maintaining the workflow to meet business goals.
to the current Covid-19 protocols. From explaining masking requirements, to answering questions and assisting with wayfinding, this critical role sets the tone for the rest of the individual's visit. As a working Lead, you will not only deliver great experiences for patients and visitors, but create a culture of excellence during your shifts.
You are a true customer service professional who inherently loves to help others and is happy to eliminate any anxiety that can come with a hospital visit. This fast-paced role requires the juggling of multiple duties including those related to operations, staffing, clients and customers. Hours are Tuesday - Friday 11am - 7pm, Saturday (or Sunday)
7am - 3pm. Essential Duties and Responsibilities (including but not limited to): Foster a spirit of teamwork and unity that enables each team member and the team as a whole to succeed.
Access Control. Ensuring shifts are completed on time. Ensure Beacon Hill's service standards are exceeded. Coordinate with Area Manager to create and manage the team schedules and rotations. Adjust the schedule and roster to cover any last-minute changes. Provides a warm welcome to all entering the facility, offering to provide assistance where needed. Ensure that patients and visitors are aware of and adhering to hospital entrance policies such as universal masking and visitor restrictions Guide patients,
visitors and employees to the mask station and be sure they put on provided masks and sanitize their hands Finds moments to go above and beyond by anticipating patient and visitor's needs, such as: Holding doors or offering wheelchair assistance Assisting with wayfinding Ensures hospital lobbies and public areas are clean, safe, and uncluttered in accordance with all infection control standards Refill mask and hand sanitizers dispensers across the entire hospital campus Support to security as an additional vigilant set of eyes and ears at the hospital entrance Performs other related duties as assigned Required Skills/Abilities (including but not limited to): Possesses exceptional customer service skills Maintains a warm, friendly and professional demeanor when working with other employees, patients and visitors Ability to read, understand, and communicate effectively both verbally and on paper Ability to proactively solve problems, but also knows when to ask for help Education and Experience High School degree or equivalent At least one year related experience strongly preferred Physical Demands and Working Environment (including, but not limited to): The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions. Physical Demands The Lobby Greeter will be required to stand for most of their shift, walk, sit, reach with hands or arms, talk and hear. Lobby Greeter must occasionally lift and/or move objects up to 20lbs and be able to wear PPE (personal protective equipment) for the duration of their shift. Work Environment The employee may be subjected to weather conditions prevalent at the time.
The noise level in this work environment can range from minimal to moderate. Beacon Hill Hospitality is proud to be an Equal Opportunity Employer (EOE).
