ERP Functional Specialist | Baton Rouge, LA

Detailed Information

  • Location: Baton Rouge, LA

  • Company: Marucci Sports

provide excellent customer service to our internal users and make steady improvements to BC, working closely with our BC Project Manager and BC partners/developers. BC handles all of the company's manufacturing, purchasing, sales, shipping, and financial functions, in addition to serving as our single source of truth regarding customer and item information.

We use several tools such as bc EDI, bc Packn Ship, and Ship Rush to process and ship all of our orders inside of BC, as well as Generix Solochain for a warehouse management system. The Dynamics NAV Business Central Support Specialist will work closely with the systems team and business users across multiple company areas to provide

solutions that improve business processes and access to systems data. This includes working with customers to understand their business needs, designing and implementing solutions, and providing ongoing support.

Duties and Responsibilities: Provide support to users of Business Central NAV Troubleshooting and resolving Business Central NAV issues Configure and edit Business Central NAV as needed to meet business team requirements Work with other IT staff to ensure the integration of Business Central NAV with other systems (as needed) Review and respond to support requests within the ticketing platform Ensure that all tickets follow the established Change Management policy and that all

approvals are provided before work is begun Work with BC partner resources to resolve problems and provide testing feedback for new requests Test application changes and improvements before passing to the end user for additional testing Identify and recommend improvements to systems or processes Provide user training as needed for new users, new functionality, or existing functionality that is not being utilized properly Learn the Jet Data Manager tool and assist with data transformation for reporting needs.

Troubleshoot user issues and errors in Business Central. Assist in application development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments.

Assist in evaluation of new plug-ins and technologies to satisfy requirements Required Skills: A deep understanding of Dynamics NAV and/or Business Central with 3+ years of experience supporting the application Ability to independently research possible solutions for problems Familiarity with use of multiple companies and environments (development, test, production, etc) Hands-on experience with finance/accounting, production, inventory, and advanced warehousing in NAV and/or Business Central.

Excellent communication skills General accounting knowledge Preferred experience/background: EDI experience Experience with Generix Solochain WMS Experience with Beck/Aptean ISV products, Chargelogic, or Intelitax Bachelor's or graduate degree in Information Systems or related field Experience with a company subject to SOX compliance requirements

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