General Manager | Flagstaff, AZ

Detailed Information

  • Location: Flagstaff, AZ

  • Company: Southwest Hospitality Management

the local community.

A Leader that provides vision and leads by example. General Manager Duties & Responsibilities: Financial− Responsible for maximizing revenues and flow through to GOP. − Responsible for the preparation of property budgets and forecasts.

− Manage labor standards and property-level expenses as approved by management. − Analyze profit and loss procedures. − Monitor collection of in-house guest balances and direct bill receivables. − Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made arewithin budget and by approved vendors. − Must manage brand-required standards in all aspects of the franchise license and agreements. Sales−

Work with Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, sales calls and compiling reports.

− Identify and seek out potential business in the local market. Maintain relationships with local companies such as key people to increase Hotel's visibility. − Coordinate and implement sales and marketing activities of the property. − Assist in the development and monitoring of the hotel revenue management strategies with FOM and Sales. Leadership− Lead by example and continuously strive to improve. − Ability to train and coach to bring efficiencies in each department. − Motivate, encourage and

inspire team members. − Exhibit great interpersonal and communication skills in resolving issues.

− Professionally presentable both in dress and manner. − Increase inclusion for teamwork and better performance. − Use time management for the completion of managerial responsibilities. − Provide a safe and secure hotel for the staff to work and for guests to stay. − Ensure all decisions are made in the best interest of the hotel and Management Company. Physical, Mental and Environmental Demands: − Must be able to perform job functions with attention to detail, with efficiency and under time constraints. − Must be able to push and pull up to 50 lbs. and carry up to 20 lbs.

− Must be able to bend, reach, kneel, pivot and grip items while working in guest rooms. − Must have the manual dexterity and coordination to operate all office equipment. − Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite interruptions and time constraints. Skills, Educational Background, Experience and Basic Expectations: − Bachelor's degree/higher education qualification/equivalent in Hotel Management/Business Administration. − Minimum 3 years of management experience. − Superior Customer Service skills, able to professionally converse with different cultures.

− Excellent oral & written communication and presentation skills. − Demonstrate the ability to take initiative and uphold accountability. − Able to organize, plan ahead and manage workload working in a fast-paced environment. − Must possess leadership skills to motivate and train staff. − Proficient in Microsoft programs. − Ability to organize multiple projects, to manage and prioritize multiple tasks and meet deadlines. − Efficient in operating hotel property Management systems.

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