Manager, Complaint Research | Franklin, WI

improving billions of lives around the world. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best.

We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Schedule: Night Shift Only (Sunday - Thursday 10:00pm - 6:30am) POSITION SUMMARY: The Manufacturing Supervisor is a member of the Operations Team reporting directly to the Manufacturing Manager. The Manufacturing Supervisor is accountable and responsible for

managing departmental safety, development of Manufacturing Leads/Operators, and Production. The Manufacturing Supervisor implements policies/procedures and ensures safe working conditions exist for Lubrizol employees.

The Manufacturing Supervisor ensures that products are produced to the customer specifications and meet quality requirements. DESCRIPTION OF ESSENTIAL DUTIES: Maintains standards for housekeeping and safety. Promote safety and safety initiatives to ensure an incident free work environment. Responsible for monitoring the daily production of Manufacturing Operators. Responsible for adherence to Good Manufacturing Practices (GMP’s) and the manufacture of high-quality products

that conform to individual customer specifications. Monitors employee productivity, quality, teamwork, attendance and attention to detail.

Completes timely employee performance reviews. Responsible for effectively communicating with employees to maintain a healthy and positive working environment. Regularly monitors order volume, perform capacity analysis and workforce adjustments to maximize labor utilization and output. Investigates non-conformances and customer complaints regarding products and recommends permanent manufacturing improvements to correct and prevent recurrences. Monitoring manufacturing of customer orders for timely shipment and workforce capacity analysis.

Managing performance of employee workforce through effective communication and timely performance management. Diagnosing manufacturing problems and recommending corrective and preventive actions. Plans, promotes, and organizes training activities related to product quality and Manufacturing Operators. Work with other departments to coordinate support activities to keep production operational. Ability to implement and maintain 5S standards. DIRECT REPORTS : Direct supervision of up to 5 Production Leads Direct supervision of up to 100 Manufacturing Operators with the assistance of Production Leads.

HIRING GUIDELINES : Successful completion of four-years of high school, or equivalent, plus completion of two years of college or graduation from a two-year technical college with an associate degree (bachelor’s degree preferred) with a concentration in either manufacturing, operations, engineering, or business management. Five to seven years of experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Lean Manufacturing Green or black Belt Certification preferred. Experience with data acquisition and mathematical analysis and conclusion.

Use and knowledge of Microsoft Excel is required. Able to effectively make and present presentations in both large and small group settings. Experience Supervising personnel in a manufacturing setting to include distribution of work, scheduling, training, answering of questions related to work, problem solving, performance management and discipline. OTHER GUIDELINES: Excellent written and verbal communication and effective human interaction skills. Flexible to change and possess a high degree of integrity and a “can do” attitude. Willing to work in a team environment and contribute to group goals.

Able to convert units of measurement, add, subtract, multiply, and divide. Strong communication ability, organizational skills, and ability to direct work flow in a busy clean room environment. Ability to receive and provide instructions in a positive manner. PHYSICAL DEMANDS: This physical demand level for this job is considered medium with frequently lifting 10-25 pounds and occasionally lifting up to 50lbs when moving carts of product, moving or lifting bins of raw material and/or product, lifting and moving manufacturing equipment and/or fixtures from floor or shelving to work benches, or moving trays of product in/out of the curing ovens.

On occasion employee may be subject to lifting up to 100lbs when moving work benches, chairs, tables and other work station components from work station to work station on the manufacturing floor. Exposure to lifting more than 100 pounds is rare (if ever). The employee may frequently be subject to use hands to finger or handle/touch with occasional exposure to static standing/sitting, dynamic standing/walking, pushing/pulling, floor to knuckle lift/lower, knuckle to shoulder lift/lower, shoulder to overhead lift/lower, sustained bending, use foot/feet to operate machine, stoop, kneel, crouch or crawl, reach above shoulders or repetitive bending or squatting.

The employee will rarely (if ever) be exposed to climbing or balancing. The following vision requirements apply: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. #LI-JL1 If you’re interested in the position, we encourage you to apply. Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.

people. We provide opportunities for employees to grow themselves, their career and in turn, our business. We care. We make a positive difference in our communities. Nationally, thousands have benefitted from our support of research and programs to fight childhood cancer.

Each year, our Foundation, employees and financial representatives donate time, talent and financial support to causes they're passionate about. Summary Manages and develops communication programs, initiatives, and campaigns that align with Northwestern Mutual's strategic corporate communication priorities. These activities inform, educate, and influence a range of target audiences including the company's clients, prospects,

key influencers, the field, employees and other collaborators. This role will primarily focus on the design, development and implementation of communication plans supporting our Client Advocacy change initiatives.

Primary Duties & Responsibilities Consults with client group department heads on department communication strategy. Plans, manages and implements communication programs, projects and initiatives that align employees with department direction and strategic priorities. Leads committees and task forces in developing sophisticated communication initiatives that support the department business direction, goals and objectives. Acts as a resource and may mentor/train communication

specialists. May act as liaison with outside communication contractors.

Administers the measures to evaluate the effectiveness of communication and backss the return on communication investment. Recommends, develops, implements and maintains communication standards for department. Assures that quality standards are present in departmental communications. Works independently and receives minimal guidance. Qualifications Bachelor's degree 6 or more years of experience in professional communication, public relations, organizational communication, marketing or related communication field. Proven skill in project management. Outstanding verbal and written communication skills.

Ability to absorb complex information and convert it to an understandable format. Ability to adapt style and build consensus with client group leaders. Ability to solve sophisticated problems and analyze information from multiple resources to make business decisions. Skills-Proficiency Level: Analytics Insight - Intermediate Communication Presentations - Advanced Decision Making - Intermediate Development Communication - Advanced Internal Communications Strategy - Intermediate Leadership Communication - Intermediate Oral Communications - Intermediate Storytelling - Advanced Written Communication - Advanced Benefits: Great pay package, 401K, Company sponsored retirement plan, Educational assistance, Performance based incentive pay, Medical, dental and vision insurance, Parental leave, Caregiver time off.

and more. #LI-POST #IN-POST Compensation Range: Pay Range - Start: $62,160.00 Pay Range - End: $115,440.00 Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment.

At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client s interests at the center of all we do. Get started now! We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, interactionual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law. If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.

FIND YOUR FUTURE We re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Pando Logic. Category: Marketing & Biz Dev, Keywords: Communications Manager, Location: Franklin, WI-53132

improving billions of lives around the world. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best.

We recognize unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Job Summary: The Supply Chain Manager will lead, coach, and develop a professional customer-facing team, while gaining valuable in-depth experience in the rapidly growing Lubrizol Life Science contract manufacturing business. The Supply Chain Manager will be

responsible for providing comprehensive supply chain leadership and support for the site operations in the fields of customer service, planning, scheduling, and inventory management.

This leadership role will ensure the supply chain operation strategies address safety, quality, customer demand and cost control within the sales & operations planning cycle. Job Responsiblities: Drive a culture of safety, reliability, efficiency, and superior customer experience. Coach and develop the team of customer service, planning and scheduling to elevate the knowledge of supply chain management, use of standard tools, processes, data, and analytics to make the best decision. Embrace and drive Sales

and Operations Planning: design and implement supply chain strategies that are closely aligned and integrated with the site, contract manufacturing operations and business strategies.

Collaborate closely with the commercial team and operations partner functions to drive customer experience metrics and cost-to-serve targets. Lead and manage supply chain processes that drive key performance indicators while promoting a customer-focused and continues improvement culture. Monitor key sales and operations planning performance indicators and coordinate cross-functional work teams to increase effectiveness of supply chain initiatives. Manage inventory optimization and inventory control processes, including Non-Working Slow Moving (NWSM) inventory.

Reduce site’s exposure to supply chain risks through the recognition of trends, root cause analysis, and the implementation of preventive measures. When appropriate, review and follow-up on non-conformities, especially customer complaints, to ensure timely resolution, in partnership with Quality and other relevant functions. Manage stakeholder communication and expectations. Use reports and develop compelling analyses to support supply chain strategies and business decisions. Drive special projects, as needed, to help contract manufacturing achieve improved customer satisfaction while minimizing waste and managing the cost-to-serve.

Work efficiently and effectively with the global sales team accountable for business continuity and growth Active participant and engagement with site Leadership Team. Experience and Qualifications: Bachelor's degree in a technical discipline (e. g. engineering, supply chain, chemistry, business, etc. ) 5 years’ experience within supply chain, operations, or logistics discipline in a manufacturing environment, 3 years of experience in leadership positions of increasing responsibility in supply chain, and planning Excellent critical thinking and project management skills with the ability to solve complex business problems through fact gathering, business process mapping, and data analysis.

Strong client service and relationship building skills. Ability to manage effectively and drive results in a fast-paced environment Strong verbal and written communication and presentation skills to all levels of an organization Strong financial acumen Considered a plus: MBA or advanced degree (preferred) Supply chain management or other industry relevant certifications (preferred) Experience in the contract manufacturing medical device industry.

Special Skills: Strong computer skills and capabilities (Outlook & Windows based proficiency) Attention to detail, well organized, & capable of multi-tasking Highly motivated and self-driven to positively influence others Ability to work under pressure & accountable to meet established commitments Requires minimal supervision to achieve goals and objectives Leader who positively influences and leads by example to instill respect, teamwork, & comradery in the workplace #LI-JL1 If you’re interested in the position, we encourage you to apply.

Lubrizol is always looking for candidates who embody our cultural beliefs in everything they do. If you’re All In, Lead Decisively, Take Action, Think External, and can Be Courageous, Lubrizol could be the place for you.

Management & Executive Jobs refer to positions within an organization where individuals are tasked with making strategic decisions, overseeing operations, and leading teams towards achieving business goals. These roles typically include titles such as manager, director, vice president, and CEO, and are characterized by their high level of responsibility, authority, and often, a requirement for extensive experience and leadership skills. Executives set the vision for the company, while managers implement strategies and policies to drive success. These jobs often involve complex problem-solving, strong communication abilities, and the capacity to influence and motivate others.