Location: Cincinnati, OH
Company: Cincinnati Art Museum
Duties include but are not limited to daily server staff management, guest services and reservation, daily cash handling/counting, and general organization of the front end of the caf. RESPONSIBILITIES & ESSENTIAL FUNCTIONS Working under the direction of the Events & Hospitality Manager, general responsibilities include, but are not limited to: Daily management of front-of-house staff including interviewing, new hire onboarding, training, and employee relations.
Co-manage back-of-house staff with the Museum Chef. Ensure all front of house event responsibilities are properly delegated and completed by service staff. Follow up on functions as needed. All cash handling functions for the
caf , including counting the change drawer, making change for caf servers, checking servers out and signing their paperwork, voiding invalid caf orders, and returning the cash drawer to the finance office with the correct daily balance.
Manage guest reservations. Answer and respond to phone calls and inquiries. Check messages on voicemail daily and maintain reservation book. Process all to go orders for guests and staff. Daily administration and distribution of all incoming emails in a timely manner. Lightly clean and organize the front of the house area when the caf is closed at the end of the day. Supervise a staff of 10-15. Other duties as assigned. MINIMUM REQUIREMENTS High school
graduate or an equivalent vocational training certificate. Three (3) years or more of experience in food service customer service and front-end management.
Familiar with industry best practices. Accuracy and speed in handling emergency situations and providing solutions in a fast-paced and occasionally stressful environment. Working knowledge of various computer software programs (MS Office, restaurant management software, point of sale). Advanced experience in hospitality or restaurant management preferred. Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner. Strong organizational skills; must be able to manage numerous projects simultaneously while performing at a high level of productivity.
Compensation details: 38000-40500 Yearly Salary PI5e90996a6f31-31181-#######5 Associated topics: assistant general manager, assistant restaurant manager, backend, conference, deli manager, frontend, grocery store manager, management, restaurant leader, supervisor
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