Manager, Patient Access | Norfolk, VA

Detailed Information

  • Location: Norfolk, VA

  • Company: Sentara Health

productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara () Join our team!

Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara Employer of Choice for over ten years. U. S. News

and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Position Overview: As a Manager, Patient Access with Sentara, you will be responsible for operations and success of Registration Services/Patient Financial Services.

Manage high volume areas, with significant strategic and financial impact on current and future success of organization. Responsible for the coordination of the delivery of high-quality services that meets or exceeds customer service expectations. Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment. Education Required: Bachelor s Degree 3 years of Supervisory Experience

in Patient Access or Patient Accounting may be substituted for Bachelor s Degree Certifications Required: Certified Healthcare Access Manager (CHAM) - Certification - Other/National Must be obtained within 12 months of employment.

Experience Required: 3 years Management K eywords: #INDEED, Management, Patient Registration, Patient Access, Hospital Registration, Leadership, Talroo-Allied Health. Job Summary This position is responsible for operations and success of Registration Services/Patient Financial Services. Manage high volume areas, with significant strategic and financial impact on current and future success of organization. Responsible for the coordination of the delivery of high quality services that meets or exceeds customer service expectations.

Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment.3 years of applicable managerial experience may be substituted for Bachelor's degree. Supervisor experience in Patient Access or Patient Accounting for at least 3 Years required. Qualifications: BLD - Bachelor's Level Degree Certified Healthcare Access Manager (CHAM) - Certification - Other/National Management Skills Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft Word, Monitoring, Negotiation, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension, Science, Service Orientation, Social Perceptiveness {+ 6 more}Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr. gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission to improve health every day, this is a tobacco-free environment.

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