Manager, Service Operations | Cleveland, OH

Management & Executive Jobs refer to positions within an organization that involve overseeing operations and making strategic decisions to guide the company towards its objectives. These roles are characterized by leadership responsibilities, high-level planning, and typically require extensive experience. Executives set the vision and goals, while managers ensure that daily activities align with these directives. Such positions often demand strong communication and interpersonal skills, as well as the ability to solve complex problems and adapt to changing business environments.

Management & Executive Jobs refer to high-level positions within an organization that involve overseeing operations, making strategic decisions, and leading teams towards achieving business objectives. Individuals in these roles typically have significant experience and expertise in their respective fields. They are responsible for setting goals, developing policies, and ensuring the effective management of resources. Executive roles often include titles such as CEO, CFO, COO, and department heads, among others. Characteristically, these jobs demand strong leadership skills, excellent communication abilities, and a capacity to think critically and solve complex problems.

quality of food according to policies, procedures, and department requirements. Ensure that food items are stored in a safe, organized, and hazard-free environment. Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures.

Maintain a sanitary department following health and safety codes and regulations. Maintain accurate inventory on a weekly basis according to departmental policies and procedures. May prepare orders as needed per vendor to ensure accurate production for location. Must be knowledgeable in operating an efficient cost effective program. Supervise and evaluate

employees; counsel; promote employee growth, efficiency, morale, and teamwork. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.

In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Must read, write, and understand verbal instructions Must complete a sanitation course either before or during the first year as a lead Ability to perform basic arithmetic Maintain emotional control under stress Ability to resolve interpersonal situations Strong organizational skills Minimum Education/Certification - High School Diploma/GED This role

may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.

This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.

Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage. • Coordinates registration functions and transportation for all guests. • Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients.

• Oversees front desk and concierge's tasks to ensure world class service is provided in the following areas: • Check in and check out functions • Ensures proper execution of Lobby Ambassador Program. • Guest orientation of the local area and the conference center facilities • Proper telephone service technique and PBX operation • Handling of guest mail, messages and special deliveries • Coordinating

reservations for guest transportation • Full understanding and utilization of the property management system • Familiarization with night audit function • Assisting all guests in any way possible including following up on guest concerns in a timely manner.

• Maintaining a limited supply of sundries and restocks as necessary. • Issuing and monitoring safe deposit boxes • Opening and closing of support staff cashier banks. • Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures. • Responsible for ordering, storing and inventory of all supplies necessary to perform daily operations. •

Communicate closely with all departments to ensure a seamless guest experience.

• Establish, implement, and follow all emergency procedures. • Perform any or all other duties as assigned by Guest Services Manager At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications • Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers. • A strong knowledge of personal computers is essential.

• Experience in all facets of providing guest services. • Must be able to lead, motivate, and communicate effectively with others. • Strong organizational abilities. • Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor. • Must be able to read, write, and clearly speak English This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, interaction, gender, pregnancy, disability, interactionual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http: // or connect with us on Facebook , Instagram and Twitter.