shop Manager Local Specialty | Lenexa, KS

Detailed Information

  • Location: Lenexa, KS

  • Company: Walgreens

internal and external regulatory bodies, shop sales, expense control and inventory management, and image through the accurate filling of prescriptions, and ensuring the highest level of patient service (including providers and medical and payer partners), and developing and protecting department assets.

Patient Experience Ensures department personnel provide hospitable service and information to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e. g. greeting, eye contact, courtesy, etc. ) and Walgreens service traits (e. g. demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy

and inclusivity, etc. ). Responds to patient inquiries and complaints in a timely manner and answers questions to ensure a positive patient experience. Operations Manages the operation of the shop department.

Improves prescription numbers, shop sales, profit, and image through the accurate filling of prescriptions, and by providing courteous and efficient service to patients, prescribers, medical manufacturers, payers, and health systems. Reports prescription errors immediately and adheres to Company policies and procedures relating to prescription incidents and the Quality Improvement Program. Assures accurate and timely reporting of inventory for limited distribution drugs (LDD) when

required (daily, weekly, monthly). Complies with all federal and state laws and regulations and Company policies governing all drugs and products; maintains required records, documentation, and reports.

Recommends and implements asset protection controls and procedures to identify and minimize profit loss. Improves and maintains shop department housekeeping, maintenance, and appearance for the safety, health, and well-being of patients and team members, and ensures adherence to applicable government regulations and laws. Controls the store's safe and " bank, " including electronic register readings, cash withdrawals, cash accounts, daily cash reports, cash over and short records, and other reports related to cash management.

Assures proper operation and maintenance of shop department systems and equipment. Maintains awareness of third-party shop business opportunities and assures proper administration and implementation of third-party shop systems and procedures to lessen payment rejections. Resolves third-party rejection problems promptly and resubmits rejected claims for payment promptly. Manages and controls Prescription Department inventory. Adheres to Company buying procedures, recommends and orders merchandise from proper internal and external sources.

Daily Planning and Execution Coordinates and organizes shop department daily schedule of activities. Manages shop staffing by planning for and scheduling appropriate shop hours in adherence with budgeting guidelines. Business Performance Management Prepares, submits, and files various reports and records required by the Company and various government agencies. Business Planning Works with the Registered Manager, Local Specialty shop to solicit third party prescription business and pursue opportunities to grow Walgreens' Specialty businesses at the site. Specific to Health System shop locations: Responsible for assisting the Registered Manager, Local Specialty shop by collaborating with internal strategic account management to deepen the relationship with the health system for overall growth of business at the site and within Walgreens.

People & Performance Management Implements department organization structure through proper hiring and placement, transferring of personnel, scheduling of work, assignment of responsibility, delegation of authority, promotion of personnel, layoffs, recalls, or effectively recommending the same. Maintains and improves performance of department through the building of employee morale and motivation, rewards employees, and addresses employee complaints where appropriate, and uses Constructive Discipline policies of Company to discipline, suspend, terminate, or effectively recommend the same.

Utilizes Constructive Discipline policy to ensure compliance with state and federal laws by shop department personnel. Assures EEO compliance through equity, consistency, and fairness; prevents workplace harassment; upholds the Open-Door policy assuring no retaliation; communicates openly and honestly to employees. Recommends allocation of shop hours and support personnel; directs and attains payroll budget and controls use of overtime.

Supervises shop department team members to assure performance of required functions and adherence to Company policies and procedures. Ensures proper licensure of all shop department personnel. Confirms shop department employees are trained in all required functions regarding payer and medical contractual requirements (adverse event reporting, data and inventory reporting, clinical management). Reaffirms with all shop department personnel, regularly, their obligations regarding prescription dispensing only in good faith.

Training & Personal Development Develops department employees through orientation, training, establishment of objectives, and communication of rules. Audits own performance and recommends own objectives and standards of performance. Maintains an awareness of developments in the shop, health care, and retail management fields that relate to job responsibilities, and integrates them into our own practices. Communications Maintains and develops good working relationships with physicians and other health professionals. Works collaboratively, with the Registered Manager, Local Specialty shop, with internal specialty sales account managers and strategic account managers of health systems to deepen relationships to drive business growth.

Recommends, plans, and administers community and professional relations programs. Informs appropriate personnel of department's plans, programs, and operations that affect their areas, and encourages feedback from all employees to increase productivity. External Basic Qualifications BS in shop or Pharm D Degree from an accredited educational institute. Current pharmacist license in the states within the district. At least 1 year shop experience including prescription filling and verification, records and legal compliance, shop operations, shop software and technology systems and insurance.

Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. Has completed specialized training regarding medication and disease state or has sufficient practical experience that is necessary to provide specialized services offered at clinic location (HIV, Organ Transplant, Oncology, etc. ). About Walgreens and WBA Walgreens is included in the U.

S. Retail shop and U. S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, shop and retail leader with a 170-year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U. S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U. S. healthcare system by providing a wide range of shop and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations.

To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide. Preferred Qualifications Supervisory experience planning, organizing, and directing the work of shop staff, preferably at a local specialty shop. An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file.

At least 6 months shop experience with Walgreen Co. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $124,384 - $171,142. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

To review benefits, please visit jobs. /benefits PDN-9af3be9d-b108-46fc-8fbf-bfd4a97b12cb

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