Program Manager, Experiential Learning | Waltham, MA

Detailed Information

  • Location: Wellesley, MA

  • Company: Babson College

Directors.

This position involves extensive collaboration with faculty members, campus partners, community partners, and payment platform liaisons; participation in program design and implementation; and timely delivery of support services. Under the direction of the Associate Director, Experiential Learning & Academic Excellence and in partnership with Faculty Directors, manages improvement efforts and implementation of new initiatives for the FME Program.

WHAT YOU WILL DO Supervises, manages, and develops professional staff; ensure staff are cross-trained and have the appropriate knowledge and expertise to support the FME Program. Manages the day-to-day administrative operations

of the Foundations of Management and Entrepreneurship (FME) course including but not limited to serving as liaison to faculty coordinators; managing business operations for the student-run businesses; creating and updating processes and resources; ensuring resources are posted in the course management software; and communicating program status, expectations, and information to appropriate audience which may include: faculty, students, staff, and other members of the community.

Manages the day-to-day financial operations related to (FME) including but not limited to: Monitoring the usage and balances of sixty business bank accounts, manage petty cash for student teams, weekly in-depth

look at account activity for each account, collection of bank statements for 60 business accounts and preparation of statements for the Babson Finance team on the first of each month.

Manages the FME Mentor program including the recruiting, hiring, training, supporting, and evaluating student leaders as well as regular communication, meetings, and overall backssment of the program. Oversees the administration of FME businesses, including resources for students, feasibility, stakeholder committee, management of loans, payment processing, accounting, allocation of business space, logistical aspects of related events, and production of relevant publications. Collaborates with campus partners for operational aspects of FME (i.

e. Finance office, Legal Counsel, Risk Management, Facilities, etc. ). Develops working relationships with community partners for operational aspects of FME (i. e. Bank, Board of Health, etc. ). Collects, backsses, and compiles monthly sales tax reports from student business for any edits or adjustments; provides reasoning for edits; shares with student venture for updated versions; charges student businesses for monthly sales tax through transfer from student business account to FME Program Account; and organizes and shares monthly sales tax reports for all student businesses to Babson Finance for remittance to the Commonwealth of MA.

Assists with research and implementation of payment options used in different aspects of FME, including Square, Pay Pal, and new online direct customer to business options. Manages the FME Program checking account; performs weekly deposits of cash and checks from student business to local Bank (spring semester); cuts checks to pay back Babson College, organization donations, etc. and inputs and processes donation checks on the Fraud Management (access Optima) system and confirms processing updates with Babson Finance.

Generates and shares a Profits & Losses Report for each business account, summarizing total donations/profits, losses, and overall usage during the academic year. Creates journal entries in Workday for the reconciliation of each business account. Allocates donations to organizations on annual basis. Holds regular meetings and stays in communication with Babson's Finance team; responsible for managing within budget. Responsible for developing a strategy for administrative viability of the FME program for the short and long term. This involves collaborating with campus partners to ensure FME is part of a community-wide effort to support this signature learning experience.

Meets with student leaders, students, and student teams. Participates in various program and college-wide committees. Assumes additional responsibilities as required. YOUR TEAM WILL INCLUDE Program Coordinators, Experiential Learning (2)Student FME Mentors (38) and Auditing/Accounting Mentors (7) WHAT EDUCATION AND SKILLS YOU WILL NEED Bachelor's Degree At least 4-6 years of related experience Must have prior experience/coursework in Finance, Accounting, or Business as well as previous experience managing staff.

Must have exceptional attention to detail, supervisory, and organizational skills. Ability to exercise discretion and sound judgment. Ability to problem solve as issues or concerns arise, and be flexible in changing work conditions. Ability to manage multiple projects simultaneously. Ability to take initiative and complete tasks on time with minimal supervision. Ability to work both independently, on teams, and as part of committees. Must have strong verbal and written communication skills. Able to work with ethnically, culturally, and socially diverse students, staff, and faculty.

Ability to work successfully with all constituencies. Flexibility and willingness to assume new tasks and special projects. Strong ability to build working relationships across the College. Ability to create an environment where direct reports have the freedom and security to take initiative ; deal with complexities with resilience, resourcefulness, and optimism; and appreciate open mindedness, creativity, and agility in thought and tactics Ability to embrace ideas and changes created by all community members Ability to work independently to solve problems ; look for opportunities to take on responsibility; take thoughtful risks; and effectively act on new and ongoing initiatives, objectives, and solutions to gain sought-after results Ability to anticipate and effectively handle change; demonstrate willingness to try new skills and challenging tasks; and is flexible in changing conditions Must have strong computer skills including proficiency in Microsoft Office Suite.

HOW AND WHERE YOU WILL WORK Some early mornings and/or evenings and occasional weekends. Hybrid work schedule with 1 day remote and increased remote flexibility based on time of year and position/program needs.

ADDITIONAL SKILLS YOU MAY HAVE Experience working with Learning Management databases is desirable (Canvas is used at Babson). Business or banking work experience/coursework preferred Familiarity with MA sales tax policies preferred Familiarity with Square, Pay Pal, and other payment tools preferred Master's Degree preferred PDN-9a73001b-ea5a-4431-87d1-7f3fe6e1eded

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