include, but are not limited to the following: Business Development Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.
Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record. Participate in team meetings, contribute toward branch
sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience Deliver an exceptional customer experience every time by: + Making a personal connection with every customer.
+ Uncovering their financial needs through meaningful discussion and exploration. + Making educated product and service recommendations based on expert knowledge of same. + Providing financial solutions that meet the customer’s needs. + Following up to ensure satisfaction. Business Acumen and Technical Knowledge Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services. Able to quickly learn all functionalities
and related benefits inherent in the products and services offered by the Bank.
Demonstrate the ability to build relationships and alliances with customers and colleagues. Flexible with the willingness and ability to adapt to change. Able to demonstrate a high level of proficiency with Salem Five’s digital technology offerings. Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient with desktop applications such as MS Office (Excel, Word, Power Point, Outlook). Proficient using the Internet (mobile and desktop) to search for and locate information. Eager to embrace new and emerging technologies.
Who We Are: Join an organization that prioritizes innovation, customer service and supporting the communities we serve. Love the people you work with while participating in and helping to shape our collaborative environment. When you join Salem Five, you become part of a growing, regional financial services company. Salem Five has more than 30 retail banking branches throughout Esinteraction, Middleinteraction, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families.
Why Salem Five: We’ve been around since 1855 – which means we will be around a lot longer – but we also know what it takes to be competitive in this day and age. We pride ourselves in being one of the first banks on the internet and continually try and push ourselves to offer the latest in online and mobile banking to serve our customers in whichever channel they prefer. Whether it be a virtual assistant via our website, obtaining cash at ATMs without a card present, or going through the mortgage process via our digital app, we want to offer the digital experiences that customers want.
Continued company growth offers opportunities for individual growth. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about. Education and/or Experience High school diploma, or equivalent required. Some experience in a retail environment preferred, but not required.
Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver a superior customer experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms.
The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus incentive Ready to apply?
If this job sounds like a fit for you, then click on Apply/ in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at /careers or mail your resume to Human Resources, 210 Esinteraction Street, Salem, MA 01970. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
Engineering jobs encompass roles that involve applying scientific and mathematical principles to design, develop, and maintain structures, machines, materials, systems, and processes. These positions are characterized by innovation, problem-solving responsibilities, and the need for technical expertise. Engineers can specialize in various fields such as civil, mechanical, electrical, chemical, and software, among others. They are essential in shaping the infrastructure of the modern world, formulating solutions to complex challenges, and driving technological advancement. Engineering roles often require a strong educational background combined with practical experience, and they stand out for their contribution to societal progress and potential for career growth.
General labor jobs encompass a broad range of manual labor tasks that require physical effort, rather than specialized skills or extensive training. These roles are often found in industries like construction, manufacturing, warehousing, and landscaping. The primary characteristics of these jobs include versatility in duties, which may involve lifting, moving materials, cleaning, and basic machinery operation. General labor positions are typically entry-level, offering opportunities for individuals to gain work experience and potentially progress to more skilled positions within a field.
Distribution jobs involve the process of storing and delivering goods from manufacturers or wholesalers to various destinations, including retail stores and customers. A key characteristic of these roles is the coordination and oversight of the supply chain to ensure timely and efficient movement of products. Employees in distribution jobs might manage warehouses, operate transportation systems, track inventory, or oversee logistics and material handling. These positions are crucial for maintaining the flow of commerce and require skills in organization, time management, and problem-solving to adapt to the dynamic nature of supply chains.
Distribution jobs revolve around the process of ensuring the delivery of products from manufacturers to the end-users or retailers. These positions are pivotal within the supply chain and logistics industry, and often involve inventory management, transportation coordination, warehousing, and sometimes customer service. Key features of such roles include strategic planning to optimize distribution routes, inventory control to ensure product availability, and adherence to compliance and safety regulations. The jobs are dynamic and can range from hands-on roles, like material handlers and drivers, to managerial positions overseeing distribution operations. Efficiency, time management, and problem-solving are crucial skills in this field.
Quality Assurance (QA) jobs involve ensuring that products or services meet certain standards of quality before they reach the consumer. Individuals in QA roles are responsible for planning and implementing inspection processes, conducting tests, and analyzing the results to detect defects. They work to prevent errors and improve the overall quality of the final output. Key characteristics of QA jobs include attention to detail, a systematic approach to problem-solving, and a strong understanding of industry-specific regulations and quality standards. These professionals play a critical role in customer satisfaction and maintaining the reputation of a brand or company.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Consulting jobs refer to positions within the consulting industry where professionals offer expert advice and strategic solutions to organizations across various sectors. The key feature of these roles includes working with clients to identify challenges, analyze business processes, and develop plans to improve efficiency, increase revenue, or manage change. Consultants often possess specialized knowledge in areas such as management, IT, finance, or human resources. These jobs require strong analytical skills, excellent communication abilities, and the flexibility to adapt to different industries and company cultures. Typically, consulting roles entail project-based work, travel, and direct interaction with senior stakeholders, offering a dynamic and potentially fast-paced career path.
Architect/Design jobs entail roles focused on the creation and planning of physical structures or environments. Architects typically design buildings, homes, and other structures, ensuring they are functional, safe, sustainable, and aesthetically pleasing. Designers may specialize in interior design, landscape architecture, or urban planning, applying creative and technical skills to enhance living spaces, communities, and public areas. These jobs often require a blend of artistic vision and practical problem-solving, as well as proficiency in design software and knowledge of building codes and regulations. Collaboration with clients, engineers, and construction teams is a key aspect, reflecting the interactive and dynamic nature of this field.
Banking jobs refer to a variety of roles within the financial industry, focused on the management, investment, transfer, and lending of money. These positions range from tellers and customer service representatives to investment bankers and financial advisors. They are characterized by their formal and regulated work environment, a strong focus on customer service and financial transactions. Operating within the core of the economy, banking jobs often require a blend of analytical skills, attention to detail, and a deep understanding of financial markets and products. Career growth and stability are common, with opportunities to specialize in areas like derivatives, asset management, or compliance.
Training Jobs are specialized tasks designed to teach machine learning models how to process and analyze vast amounts of data. These jobs involve feeding a model with labeled data sets so it can learn and identify patterns, improving its accuracy over time. Characterized by iterative processes, Training Jobs adapt the model through various methods, including supervised, unsupervised, and reinforcement learning, depending on the desired outcome and complexity of the task. They are essential for developing AI systems that can make predictions, recognize images, understand language, and perform other tasks that require pattern recognition and decision-making capabilities.
Retail Jobs refer to employment positions within the retail industry, where staff are involved in selling goods and services to consumers. These jobs are typically found in stores, shops, and online markets, ranging from cashier and sales associate roles to store management and merchandising. Key characteristics of retail jobs include direct customer interaction, inventory management, and the need for strong communication and sales skills. These positions often require flexibility with hours, including weekends and holidays, to align with peak shopping times. Furthermore, retail jobs can serve as an entry point for career growth within the customer service and business sectors.
Training Jobs are specialized positions designed to develop professional skills in a workplace setting. These roles typically blend on-the-job learning with formal training, offering participants a clear pathway to gain expertise and qualifications in their chosen field. They feature mentorship, structured progress evaluations, and often lead to solid career opportunities upon successful completion. Training Jobs are essential for fostering talent and bridging the gap between academic education and practical, career-specific abilities.
Retail Jobs refer to employment positions within the retail industry, where staff are involved in selling goods and services to consumers. These jobs are typically found in stores, shops, and online markets, ranging from cashier and sales associate roles to store management and merchandising. Key characteristics of retail jobs include direct customer interaction, inventory management, and the need for strong communication and sales skills. These positions often require flexibility with hours, including weekends and holidays, to align with peak shopping times. Furthermore, retail jobs can serve as an entry point for career growth within the customer service and business sectors.
Quality Assurance (QA) jobs involve ensuring that products, services, or processes meet established standards of quality through systematic activities and measures. These roles typically focus on preventing defects, identifying potential issues, and implementing solutions to maintain quality consistency. Key features of QA positions include rigorous testing, meticulous attention to detail, and a commitment to continuous improvement. QA professionals work across various industries, from software development to manufacturing, to safeguard customer satisfaction and comply with regulatory requirements.
