Claims associate kpi sla rfp reinsurance Tampa Florida | Tampa, FL

Detailed Information

  • Location: Tampa, FL

processes and ensures assigned tasks are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to in order to provide services in an efficient, effective and regulatory compliant manner. Drive team and department meetings and activities to share opinions, ideas, knowledge, and solutions, and provides inputs for the evolution of the operational model at all levels of the organization in order to promote new process improvement ideas that leverage technology solutions.

Develop complex information on accounting/claims process for Request for Proposal (RFP) and sales opportunities in order to drive business growth. Manage settlement

of funds to and from Client in a timely manner in order to ensure all applicable contractual payment terms; warranties and/or conditions are met. Implement processes to carry out reinsurance audit/reviews with clients and reinsurers and reviews open claims and/or premium activity, reconciles records in order to facilitate the review/audit process to ensure process quality.

Collaborate with peers on difficult or contentious reinsurance developments, supporting and providing training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing to assist with trouble shooting and to develop team resources. Establish and drive relationships with

Brokers, Clients, and Markets to understand issues in order to resolve problems and queries and review working practices.

ABOUT is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh Mc Lennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy, and people. The companys 75,000 colleagues advise clients in over 130 countries.

With annualized revenue approaching $17 billion, helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer, and Oliver Wyman.

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