Location: Newark, DE
Insurance jobs are positions within the insurance industry, where professionals help individuals and businesses manage risk and protect against financial losses. These roles can range from actuaries who analyze data to predict risks, to underwriters who decide what and whom to insure, to claims adjusters who handle the aftermath of an event. Key features include the need for strong analytical abilities, excellent communication skills, and a deep understanding of financial principles and regulations. Working in insurance often requires a balance of technical knowledge and interpersonal skills, with a focus on customer service and problem-solving.
insurance is verified in a timely manner. Serve as liaison between insurance providers, staff, and patients regarding eligibility, payments, approvals, etc. Work with various insurance companies to navigate their processes in an effort to achieve consistent outcomes.
Provide exceptional customer service while interacting with staff, insurance providers, and patients over the phone, in person and electronic communication. Communicate with patients, over the phone or in person, to help them understand the cost associated with treatment. Updating and maintaining patient insurance information within OMSVision. Adhere to deadlines ad prioritize work against the patient schedule. Other related
duties as assigned. Education and Experience High School Diploma or equivalent required. Associates degree or vocational school training preferred. At least one year of relevant experience required.
Skills and Abilities Knowledge of medical and dental terminology. Knowledge of medical and dental insurance benefits. Knowledge of medical and dental coding. Experience with Dental Practice Management Software. Experience with Microsoft Excel. CORE BENEFITS & WELLNESS Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) FINANCIAL WELL-BEING Competitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company Match Health Savings Account
(HSA) with HDHP health plans LIFE INSURANCE Basic and Supplemental Life Insurance Spouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCE Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Employer Sponsored Short Term Disability Long Term Disability Plan PI8b4ac5e0e2c PDN-9adbdf9e-30cb-4f31-953c-84e1810674f6
Insurance jobs refer to a variety of roles within the insurance industry, including positions such as actuaries, underwriters, claims adjusters, insurance agents, and customer service representatives. These jobs are characterized by their focus on evaluating risks, determining policy terms, managing claims, selling insurance products, and providing customer support. Notable features of insurance careers include a blend of analytical and interpersonal skills, opportunities for professional growth, and the importance of staying updated with legal and regulatory changes. Insurance professionals often play a crucial part in helping individuals and businesses mitigate financial risks through tailored insurance solutions.
to: Accurately evaluate and process claims based on relevant documentation. Evaluate claim submissions, determine policy benefits, and request additional information as required to finalize claims. Manage inquiries, escalations and pending files on claim decisions.
Provide exceptional customer service by promptly following up and collaborating with internal and external business partners to address concerns and/or questions. Build broad knowledge of the various online systems for claims processing, imaging and policy administration. Maintain appropriate documentation on all claim files and manage caseload in a timely manner while meeting quality standards and SLAs. Research, analyze,
and interpret policy language and state law as it relates to submitted claims. Communicate and collaborate effectively with Adjusters, Supervisors, and Managers to ensure service levels are met daily.
Recognize, prioritize, and escalate service and claims issues according to escalation guidelines. Support an environment of continuous improvement by offering ideas and suggestions to improve workflows and processes. Performs other duties as assigned. Requisition #: 1174tcv57hlu2
- Ensure premiums are registered correctly and accurately reflected in the departmental tracking system. - Communicate with branch offices to gather data and ensure accuracy of policy information. - Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients.
- Maintain/exceed service standards in the areas of production, service, support and customer service/job approach. - Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries. - Identify and communicate system related issues to appropriate areas. - Provide training and assistance as required. - Perform other duties and special projects as assigned Requisition #: 14616ahf9io63
