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providers of CX products. All calls are inbound calls only - no cold calling. Foundever supports i Phone/ Android devices. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device.

Your fantastic opportunity You are the first point of contact for clients and deliver professional and high-quality customer service. This may include dealing with customers, clients, or third-party contacts. You are empowered to take initiative, as well as follow procedures, processes and systems to provide customer resolutions. You'll Enjoy An award-winning culture built on 35+ years of industry-leading experience and a commitment

to improving the employee experience. Whether you are onsite (location) or working from home, depends on the results of your backssment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.

Responsibilities Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks Complete carrier certifications

to obtain " Ready to Sell Status" for multiple insurance providers Weekly review of quality standards, metrics, and performance Benefits: Pay: $18-20/hr 100% Paid Training Medical, Dental, Vision, and Wellness Benefits Employee Assistance Program (EAP) 401K retirement plan with company match Holiday Pay Paid Time Off Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) Qualifications Ability to complete pre-licensing courses and pass the applicable state exam and background screenings Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a background check and drug screening Must live with 100 miles of our Fishers IN Site.

9861 E 121st St, Fishers, IN 46037As a note for work-at-home positions, we require the minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload. Foundever requires a dedicated, distraction-free, quiet work environment during working and training hours, this includes pets, phone or other household members. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups.

We know every action taken, no matter how small, has a significant impact. Supporting 9+ million customer conversations every day in 60+ languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy to Create Connection. Value Conversation. Get to know us at and connect with us on Facebook, Linked In and Twitter.

EEO Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, interaction, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, interactionual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors.

This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Associated topics: broker, commission, customer, insurance agent, life insurance agent, phone, retail, sales, sales agent, sales professional

of risk and drive continuous improvement on our processes. You will make a meaningful impact to the daily operations that create some of the most iconic Smucker brands, all while growing a solid career path at our company! Location: Orrville, OH Work Arrangements: hybrid, 25% in office expectation In this role you will: Lead claims management for casualty, cyber, and product recall; develop robust processes to drive the best outcome for the company.

Lead contract review process by reviewing insurance language in supplier contracts. Partner with Lead Analyst, Workers Compensation to supplement any support needed on claims management. Make recommendations for risk management strategies

by focusing on internal processes, peer benchmarking and understanding the risk appetite of the organization. Support Supply Chain (develop relationships with plant managers, HSE, facility managers, crisis management, IT), SBAs to educate the stakeholders on their " respective" exposures for casualty programs, cyber and product recall, and drive risk improvement in overall processes.

Support annual renewals by collecting and analyzing exposure data for the various lines of coverage and work with brokers to provide the data needed for the underwriters. Develop performance metrics to measure the Insurance and Risk team performance for the various lines of coverage. Performed needed

ad hoc analysis as requested by Treasurer and CFO. Support Treasurer & CFO on ad hoc risk management project.

Negotiate with brokers, carriers, claims administrators, and other third parties to minimize total cost of risk. The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs , and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: Bachelor's degree in Business Administration, Finance, Accounting or Insurance Risk8+ years experience in insurance risk and claims management Strong written and verbal communication skills.

Proven ability to respond with a strong sense of urgency Experience conducting negotiations Analytical skills and attention to detail Proven ability to build and maintain relationships with internal and external stakeholders Additional skills and experience that we think would make someone successful in this role: Experience working in insurance risk for a larger organization or a large third-party administrator Experience with casualty claims and working with a third-party administrator Trained in Risk Management Learn More About Working at Smucker Our Total Rewards Benefits Program Our Thriving Together Philosophy Supporting All Impacted by Our Business Our Continued Progress on Inclusion, Diversity and Equity Follow us on Linked In #LI-KK1#LI-Hybrid#INDSA

Insurance jobs are positions within the insurance industry, where professionals help individuals and businesses manage risk and protect against financial losses. These roles can range from actuaries who analyze data to predict risks, to underwriters who decide what and whom to insure, to claims adjusters who handle the aftermath of an event. Key features include the need for strong analytical abilities, excellent communication skills, and a deep understanding of financial principles and regulations. Working in insurance often requires a balance of technical knowledge and interpersonal skills, with a focus on customer service and problem-solving.

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