Insurance Verification Representative | Boca Raton, FL

Detailed Information

  • Location: Boca Raton, FL

  • Company: DH Insurance Group

Advantage (MA) and Medicare Supplements and is aggressively building the team in all areas. Your Role: The Customer Service/Verification Representative will be assisting clients through the process of verification after they complete signing up for their plan with our sales agents by calling multiple carriers to check the status of the applications submitted.

It is very important to be detail oriented for this position as you will have to verify sensitive information over the phone with multiple carriers. Responsible for answering our phone system and assisting clients with any questions about their accounts. Inbound calling. Experience working with clients over the phone as a CSR preferred.

Assist our Compliance Manager with call auditing by listening and screening our agents calls in order to give feedback and training. Responsible for data entry into our CRM system and google sheets.

About You: You have 1-2 relevant years of work experience. Preferably, working directly with customers and carriers over the phone. You have a warm energetic speaking style and genuinely enjoy helping people. You have experience in data entry and detailed oriented. Compensation and Benefits: $15.00-$18.00 hourly Health Insurance with 50% employer paid subsidy on base policy Dental Insurance Vision Insurance Lunch provided every day Monday-Friday 10a to 6p. Job Type: Full-time Pay: $15.00 -

$18.00 per hour Benefits: Dental insurance Health insurance Life insurance Vision insurance Schedule: 8 hour shift Day shift Monday to Friday No weekends Ability to commute/relocate: Boca Raton, FL 33487: Reliably commute or planning to relocate before starting work (Preferred) Experience: Insurance verification: 1 year (Preferred) Customer service: 1 year (Preferred) CRM software: 1 year (Preferred) Work Location: One location

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